American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,667)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Adeline P.
Tavares, FL
739 reviews
Globetrotter Expert Level 4
I just booked a flight with American again and I love how great you are treated. Booking is easy, I get great fares, and I'm treated like family every single time
Morgan L.
84 reviews
Globetrotter Expert Level 2
Loved this. We had a great experience flying from NY to Key West. The staff was super friendly and our flights were on time and we even arrived early twice! Loved it.
Ashley K.
Scroggins, TX
66 reviews
Globetrotter Expert Level 1
By far AA is my favorite. My family has always flown with them & compared to other plane companies, AA is still top notch. They are all super friendly and helpful.
Melissa Q.
El Segundo, CA
79 reviews
Globetrotter Expert Level 1
I really like American. I like that you have your own tv and it's family travel friendly. There are only 3 airlines that I care to travel and that is Delta, 
Janee' T.
28 reviews
Overall great experience when going on my honeymoon to Orlando. Flight was very quiet and my two year old even got her own seat. Not crowded and boarded on time.
John G.
2 reviews
American Airlines were very convenient when Frontier unlawfully cancelled all of their winter flights, and even got us on an earlier flight. 10/10 would fly again
Nidia M.
Hanover Park
13 reviews
Globetrotter Expert Level 1
When trying to make it not only home to IL but a pit stop to CO both for loved ones in hospitals check in was flawless and in fact a worker notified me of a discount I was allowed. Made urgent travel less hectic! 
Caitlin Q.
Avalon, Ca
59 reviews
Globetrotter Expert Level 1
It’s been several years since I have flown American. I don’t remember the exact experience I had, but it was bad enough that I would rather fly any other airline.
Megan W.
Belfair, WA
501 reviews
Globetrotter Expert Level 3
I really like American Airlines. They have great customer service and even arranged for me and my fiance to sit together when we accidentally booked separate seats.
Alondrea L.
Desert Hot Springs, CA
76 reviews
I loved flying with American Airlines. The service was great and the flight crew couldn't have been more kind. I will definitely be traveling with them again. ;-)
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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