American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,508)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Lauren L.
198 reviews
Globetrotter Expert Level 3
I recently had a terrible experience with this airline. I had to reschedule my flight and the customer service representatives were not very helpful and definitely over charged me.
Angie G.
Homestead, FL
17 reviews
Not my favorite airlines. I missed my flight because of them. However, a flight attendant was nice enough to reschedule my flight for me. Not happy with my experience at all though.
Em N.
19 reviews
AA is always my first choice when traveling by air. Usually the staff is friendly and they just bought new aircrafts. I love that I can accumulate miles while traveling with them.
Donna G.
Vacaville, CA
2 reviews
I love American Airlines. Their Advantage program is the best of all airline frequent flyer programs. I've achieved their top level and get upgraded to first class all the time.
Tracy C.
11 reviews
Globetrotter Expert Level 2
Good service, the flight attendant was courtesy and offered a second round of snacks after everyone was offered snacks.Have flown twice and always have a decent experience. 
Bruce H.
Valdosta, GA
3 reviews
I have travelled all around the world and flown numerous airlines. American outshines any US carrier by far. You get such better service and rewards in comparison to other airlines.
Sheri A.
Oakhurst, NJ
219 reviews
Globetrotter Expert Level 4
I've been an American frequent flier for about 10 years. Every airline has some problems, but I've actually never had a bad experience with them. I will definitely fly AA again.
Heather E.
Killeen, TX
23 reviews
It's a bit more to fly American than other airlines, buy I have had less problems with them than delta. Luggage is always at my destination and haven't missed a connecting flight.
Amazing service !! I love the in flight movies and snacks. The staff is very nice and amazing. I have always flew safely amazingly! I fly all the time and prefer this airline !
Jan L.
423 reviews
My experience with American airlines so far has been great, the attendants are very attentive and I have traveled with disabled folks and they have assisted us without a problem
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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