American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,476)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Liz S.
Baton Rouge, LA
2 reviews
Although there's not much about the airline itself that stands out, and it sure doesn't offer cookies during the flight, its hubs are awesome, clean, and full of things to do.
Am C.
Salem, NH
8 reviews
I don't have a loyalty to an airline, I will fly what ever is cheap, however if it is close in price I will use American. I feel that hey have better customer service than the other airlines and have helped me when I needed it. They also have a good in flight entertainment program.
Ha B.
132 reviews
Price is affordable, service is great, food is awful. They have nice TVs on planes that fly overnight, which is great! However, extremely disappointed with quality of food.
Alicia A.
11 reviews
Never have I had such a difficult time flying as I did when I traveled with AA. I avoid them unless they are BY FAR the cheapest ticket. I guess you get what you pay for.
Cynthia K.
14 reviews
Enjoyed my comfortable flight. In my experience I've been with a friendly flight crew. This is the only airline that I have ever used, so this review is subject to change.
Sierra P.
Rockaway Bch, NY
295 reviews
Majority of the time when I'm traveling I fly with AA, love how modern their flights are, the service is great and I always usually arrive to my destination earlier than expected.
Annette V.
Waukesha, WI
13 reviews
I choose them to go to San Diego and back home. The staff was nice but the seating was way too close for my comfort level. not to mention very limited space for baggage!!
Anabel R.
8 reviews
Check in process was smooth, my husband had a carry on and they said he had to check in but it was over the weight limit for a Carr on and they checked it in for free!
Angie📸 L.
Jackson Heights , NY
16 reviews
It’s a great Airline and the tickets price are amazing, I used to travel twice a month and I ultimately got tickets from AA . The flew were amazing and the pilots are just fast , they said a time but you got early to the destination.
brooke b.
Lewisville, TX
78 reviews
The only issue I have with AA is that the crew is always so miserable and unfriendly it seems. Other than that the prices are good and they get me where I need to go.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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