American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,673)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Heather S.
Louisville, KY
92 reviews
Customer service was lacking. Didn't let me know that my flight was delayed until I got to airport. Staff on board were brusque and unfriendly. Not my favorite airline.
Harper B.
Palm harbor , FL
331 reviews
Overall I had a fine experience with American Airlines. The stewardesses were polite, but the plane was pretty crowded and there wasn't much leg room in front of my seat.
Amy E.
Los Angeles, CA
123 reviews
Globetrotter Expert Level 1
I've always had a good experience with American Airlines. They've always catered to my needs, whether it be traveling with my little pup, or helping me with my luggage. 
Mckenzie A.
Mount hope, AL
59 reviews
American is a joy to fly with . they fly almost everywhere you can think of ! flight attendants make sure your comfortable the whole flight ! always consider flying american
Brian J.
Cranford, NJ
53 reviews
Very limited space in coach. Makes you feel like your in steerage or something when you can’t even stretch your legs out. Bare minimum airline for a full priced flight.
Paola M.
183 reviews
Globetrotter Expert Level 2
I hate the airplane food but this one wasn't that bad. I do not highly recommend American Airlines but I you don't really mind about the quality of the service go for it!
veronica b.
Houston , TX
121 reviews
Globetrotter Expert Level 1
My traveling experience with AA was very good. I did not have any issues aside from flight being delayed for a few minutes. The flight itself was smooth and enjoyable.
Angela S.
Austin , KY
464 reviews
Globetrotter Expert Level 1
Not bad, could make a few improvements. I’ve flown a handful of times so I always look for a good deal on the price. Compared to others I usually get the best deal here
Brooke S.
Provo, UT
4 reviews
You get about what you expect. Small and older aircraft but friendly service. I have traveled many times on flights that are not full so that makes things a lot nicer.
Taylor H.
468 reviews
Globetrotter Expert Level 4
I've flown AA a few times, but I usually prefer United. Never had a terrible experience, but it's never been outstanding. My stepdad works for AA as well and he likes it
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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