American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,529)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kirsten O.
Scottsdale, AZ
165 reviews
Good airline and great service! I always like traveling with American and their flights are usually on time which is very important. They have nice planes as well.
Gaby G.
Santa Maria, CA
8 reviews
I've flown with them a couple of times and each time it was a pleseant experince. The flights were smooth and generally in time if not a little earlier to arrival.
Donna G.
41 reviews
Globetrotter Expert Level 1
Have flown on American Airlines on numerous occassions.  Always treated with great service, and newer planes are actually roomier than i had expected.  
Bob D.
36 reviews
American Airlines is a good company. Recently flew to Miami on AA and had good service. The seating is a little tight in economy class but hey what do you expect!
Jenny S.
Flushing, NY
16 reviews
American Airlines is one of the most horrible airlines I have flown with. They have way too many flight delays and cancellations and not the best flight schedules.
H R.
35 reviews
The seats were the cheapest we found but they were like others cramped the air vent didnt work stews only came around 2 times on a 4hr flight we were not impressed at all
jamigarcia G.
Houston, TX
15 reviews
Ever experience I've had on this airline has not been good. Granted, I've only used them 4 times. (2 round trips) I only used them because I traveled with a group.
Briana I.
106 reviews
Something always goes wrong with the plane which equals delays and makes me feel unsafe. i haven't traveled with this comany in a really long time because of that...
Krista K.
9 reviews
Globetrotter Expert Level 1
America Airlines has always been a trustful and consistent airline. There may be a hiccup once in a while but they always take care of me. The flight attendants and other staff are very professional and helpful.
5 reviews
American Airlines is the only airline I use! Comfortable flights with friendly personnel make all the difference. I've never had a bad experience. Flights are on time, easy to book, and flexible with your needs!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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