American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,507)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Adeline P.
Tavares, FL
738 reviews
Globetrotter Expert Level 4
I just booked a flight with American again and I love how great you are treated. Booking is easy, I get great fares, and I'm treated like family every single time
Morgan L.
84 reviews
Globetrotter Expert Level 2
Loved this. We had a great experience flying from NY to Key West. The staff was super friendly and our flights were on time and we even arrived early twice! Loved it.
Ashley K.
Scroggins, TX
66 reviews
Globetrotter Expert Level 1
By far AA is my favorite. My family has always flown with them & compared to other plane companies, AA is still top notch. They are all super friendly and helpful.
John G.
2 reviews
American Airlines were very convenient when Frontier unlawfully cancelled all of their winter flights, and even got us on an earlier flight. 10/10 would fly again
Janee' T.
28 reviews
Overall great experience when going on my honeymoon to Orlando. Flight was very quiet and my two year old even got her own seat. Not crowded and boarded on time.
Melissa Q.
El Segundo, CA
78 reviews
Globetrotter Expert Level 1
I really like American. I like that you have your own tv and it's family travel friendly. There are only 3 airlines that I care to travel and that is Delta, 
H R.
35 reviews
The seats were the cheapest we found but they were like others cramped the air vent didnt work stews only came around 2 times on a 4hr flight we were not impressed at all
Donna G.
41 reviews
Globetrotter Expert Level 1
Have flown on American Airlines on numerous occassions.  Always treated with great service, and newer planes are actually roomier than i had expected.  
cassandre d.
Reston, VA
21 reviews
The new AA is much better. They did some revamping in their planes and personnel. Took an international flight recently and was pleasantly surprised. You get fed a ton and the service is topnotch. Smooth flying.
Krista K.
9 reviews
Globetrotter Expert Level 1
America Airlines has always been a trustful and consistent airline. There may be a hiccup once in a while but they always take care of me. The flight attendants and other staff are very professional and helpful.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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