American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,441)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jenny S.
Flushing, NY
16 reviews
American Airlines is one of the most horrible airlines I have flown with. They have way too many flight delays and cancellations and not the best flight schedules.
Michele K.
19 reviews
Pay for luggage, pay for #1 group boarding pay for a better seat. It all adds up. I paid for a seat that stated I would have extra leg room and there was not. I try not to fly AA and only do it if I have to.
jamigarcia G.
Houston, TX
15 reviews
Ever experience I've had on this airline has not been good. Granted, I've only used them 4 times. (2 round trips) I only used them because I traveled with a group.
Bob D.
36 reviews
American Airlines is a good company. Recently flew to Miami on AA and had good service. The seating is a little tight in economy class but hey what do you expect!
Donna G.
41 reviews
Globetrotter Expert Level 1
Have flown on American Airlines on numerous occassions.  Always treated with great service, and newer planes are actually roomier than i had expected.  
Megan W.
Belfair, WA
501 reviews
Globetrotter Expert Level 3
I really like American Airlines. They have great customer service and even arranged for me and my fiance to sit together when we accidentally booked separate seats.
LacyūüĖ§ S.
28 reviews
I love flying with American Airlines they are always good. I've always had such great customer service them them and I will always choose them when I'm traveling.
Kylie H.
Spring Valley, CA
249 reviews
Every time I've flown with American I have had problems. Either they have lost my luggage or a layover time got doubled or tripled. I will not fly with them again.
Angie S.
45 reviews
I have tried a lot of different airlines during my travels. They have all lacked something in the past. American Airlines is the only company that has always put me, the customer, first. I have never experienced bad service or overbooked flights again thanks to them!
H R.
35 reviews
The seats were the cheapest we found but they were like others cramped the air vent didnt work stews only came around 2 times on a 4hr flight we were not impressed at all
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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