American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,652)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Tatiana K.
163 reviews
First time flying was with American Airlines my family and six year old enjoyed the flight. The experience was wonderful and the staff where all super nice. It was a smooth ride
Brigid H.
Chicago, IL
25 reviews
As far as airlines go, American Airlines has gotten increasingly better over the years. Now they ensure you have a calm flight and their in-flight entertainment is something I always find myself looking forward to when I have to fly.
Karen E.
Frisco, TX
13 reviews
I traveled with this airline on my last trip to Colombia and the airplane was old and it hadn't screen on every chair to watch movies or play and have a comfortable travel
Orshi B.
Alexandria, VA
35 reviews
I've only had good experiences with AA and their rewards program is also favorable. Very pleasant flight attendants. Quick responses to my questions by customer service. 
sarah b.
butler, PA
99 reviews
our trip was okay, the flight attendants were amazing. a downfall though is the price of using the wifi and the price of real food. much higher than other airlines I have used.
Rachel F.
79 reviews
Globetrotter Expert Level 1
I was happy with American. I feel like flying anywhere on any airline is lackluster nowadays, to be honest. American at least hasn't given me anything huge to complain about.
Ashley S.
Tacoma, WA
49 reviews
Globetrotter Expert Level 1
This is my go to airline they always make sure I'll comfortable and they always treat service members with the utmost respect. Btw they're 1st class international is amazing!
Brooke B.
52 reviews
I wasn't too impressed with the customer service on the airlines. The flight attendants were not very nice. However I did love that our plane had tvs on the back of the seats.
Yarelis 💋.
29 reviews
there alright ,before i use to like it because they use to at least give us breakfast ot lunch and drinks, but they lowered down to pretzels and 2 drinks for a four hour trip.
Jess K.
New York, NY
21 reviews
Globetrotter Expert Level 1
I had some travel delays, which I guess is standard with travel, but not ideal. They werent great about accommodating and letting us know the updates times. I would probably only fly with them again if it was the cheapest option for me
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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