American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,405)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jessica G.
Morgantown , WV
64 reviews
I travel overseas a lot. The service is great when the airline has top accommodations like individual televisions. They offer a sufficient amount of meals and drinks
Neha K.
S Burlington, VT
29 reviews
American has been a great airline that my family and I use to fly domestic/international flights. Any time we've had any issues their reps have been able to solve it.
Emily W.
Cincinnati, OH
71 reviews
Globetrotter Expert Level 1
Seemed okay to me. I can’t really remember there being any sort of issue. I typically can’t afford to favor one airline over the other, I just go for the best value.
Chelsea F.
8 reviews
They were good. I have nothing to complain about, but they didn't 'wow' me in any way. I've flown with them a few times, but I probably won't choose to fly with them. 
Wanda M.
6 reviews
Globetrotter Expert Level 1
We use this company to travel and All travel crew is awesome great customer service and great food for lunch also the prices are very reasonable for me and my family. 
Noelle H.
Lafayette, IN
44 reviews
I’ve never run into a problem, and I’ve flown with them many times. The only issue I have is that I regularly find cheaper prices with other airlines, but that also comes with worse service. Overall, definitely satisfied.
Lisa B.
3 reviews
Fly American often, 1 of 2 carriers where I live. Flew them international once and flight was very uncomfortable. Could definitely use some upgrades to aircrafta.
Jessica W.
Lexington, KY
110 reviews
I have had a number of terrible experiences on American Airlines flights. I try my hardest not to fly with them if I can help it but sometimes they have great deals
Cassie B.
83 reviews
One of the better airlines. No complaints at the moment. I can't remember if this was the airline that delayed my flight an entire day and night without my luggage.
Angela O.
12 reviews
Great company however I just wish the prices would go down just a little bit. Considering the price of gasoline now planes should lower their airfare to follow it.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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