American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,673)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Cristina L.
San Jose, CA
24 reviews
Globetrotter Expert Level 1
American has been my go to airline for as long as I can remember. Their staff has always been welcoming and helpful - especially during times when travel has not gone as planned.
Melissa A.
Alexandria, VA
25 reviews
Globetrotter Expert Level 1
AA is a pretty good airline company. I can find flights from my small airport in Augusta, GA. The customer service is great. They will check in your bags at the gate free of cost.
Lakisha T.
Fredericksbrg, VA
19 reviews
I love flying Anerican, mostly I don't have to worry about ridiculous delays, the airfare is reasonable, and the employee's I have dealt with have always been friendly and helpful
Serena N.
50 reviews
Globetrotter Expert Level 1
This was the first airline company that I ever flew with. Haven't flown with in a while but from what I remember, the flight was good. No major problems that I remember occurring. 
Rachel N.
Bear, DE
64 reviews
I’ve always had the best service with American Airlines. Even when I broke my foot while on vacation the staff on the plane constantly made sure I had ice and propped my foot up.
Allyson A.
Randolph, NJ
81 reviews
American Airlines is fine - I don’t normally fly with them but when I do I don’t really have any complaints. The food could be better. But the vip suite was nice (the one time I used it)
Miriel D.
Doral, FL
50 reviews
American Airlnes is one of my favorites airlnes companies in the market, in my overall experiencie the customer service was very good, the airplane seats were very confortable.
Whitney E.
Midland, TX
51 reviews
Short flight from MAF to DFW, friendly flight attendants, comfortable seats, great take off and landing (landing is always scary for me but the pilots know what they're doing!)
Sarah M.
chicago il
114 reviews
Globetrotter Expert Level 1
I've had flights that we're good and I've had flights that we're bad. Airlines have issues and I can't say anything more than that. Nothing particularly good or bad stands out.
Erin S.
Carson, CA
4 reviews
International is great i can't lie. Who doesnt love business  class or first for those long flights, the in flight bag could be upgraded but no complaints otherwise. 
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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