American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,580)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sara D.
Sprngfld Gdns, NY
56 reviews
I give it a B because the international flights are great and comfortable, however, the planes between states are horribly small and old and service is not up to par either.
Lee F.
Wagener, SC
57 reviews
Globetrotter Expert Level 1
I haven't traveled much, but my first experience flying was pretty good. No complaints to note other than the obvious. Can't we get some more comfortable seating? LOL. 
Samantha M.
57 reviews
If I need a cheap flight this is where I am looking first! I enjoy flying but sometimes the flights are overbooked and the seats aren't the most comfortable when traveling far.
Tigist Y.
Fort Worth, TX
9 reviews
Weather I travel for business or pleasure I always fly AA. I like their professional and friendly services and also since AA flys almost all over the world, it is convenient!
taryn f.
Coon Rapids, MN
22 reviews
great and friendly staff. I thought the plane was very clean and loved the little touch of the screens to track the flight and watch movies. made the flight go so much faster.
Gia B.
4 reviews
I was very happy about my experience with American Airlines customer service. Their agents were friendly, professional, and helpful. We will definitely travel with them again.
Jules G.
Rogers, AR
53 reviews
Globetrotter Expert Level 3
Love AA and always check their site/pricing first. Currently I live closest to a Regional Airport (XNA) and they do not always have best pricing. Have been surprised that for a short drive to hub (Dallas) there is not better pricing.
Dana C.
53 reviews
Always pleased with this airline.  Combined with my AA credit card I get free luggage, priority seating and lounge access.  Best nonstop flights to Florida.  
Honey R.
Middletown, OH
11 reviews
Arrived on time. Nothing exciting or out of the ordinary happened. Just flew down and flew back. I do wish they had some fresh food options and healthier drinks.
Hailey E.
Fort Worth, TX
38 reviews
Decent flight. Very helpful and polite flight crew. They brought out all the snacks which I thought had a great variety. I liked flying with them and would choose them again.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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