American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,502)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Veronica K.
Waco, TX
34 reviews
American Airlines is a great way to fly. Pretty good rates on flights, plus you can accumulate miles! I will say that the charge for a checked bag is a little off putting.
Rebecca W.
28 reviews
Globetrotter Expert Level 1
It’s an airplane with about the same service as other companies. Sometimes it’s good. Other times bad. I’ve had some problems but most have been the fault of weather rather then the company. All around a standard company
Abigail P.
11 reviews
Love flyin with American Airlines. They have tv's on the back of seats and u can listen to music,watch shows, or even see where you are and how much longer till you land
Tammy Z.
Raleigh, NC
24 reviews
I fly AA all the time and am an Aadvatage member. It's good most of the time unless they cancel your flight last minute due to maintenance and refuse to pay for your hotel!
Emma s.
89 reviews
Have been using American Airlines for quite sometime now and always keep going back to them! Amazing airline with great service on and off the airplane! Always easy flying!
Rhaven A.
76 reviews
They were a great a Co pant to fly with,the meals were great and the staff were helpful and friendly. My son had such a fun time on the plane and they were so sweet to him.
Ashley G.
Waukesha, WI
35 reviews
Globetrotter Expert Level 1
I was really pleased to find that American Airlines offers a discount for military families that are traveling, which makes it cheaper to fly back and forth from visiting my spouse's family in Texas and my family back in Wisconsin
Kathryn O.
Ponte Vedra, FL
15 reviews
Besides my flights constantly getting delayed & cancelled, they always provide the best service! I try to fly American as much as I can! Their staff is always so helpful whenever anything goes wrong.
Jackie K.
9 reviews
Well I dislike American through Dallas because I always have problems with delayed flights due to mechanical issues. If there planes are always breaking is bad on the other hand if they are catching problems then that's good.
Christina L.
Loxahatchee, FL
26 reviews
Great company. American Airlines has been around forever and are not going anywhere anytime soon. The only reason I didn't give them five stars is because of their pricing.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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