American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,421)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,421)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Brittne W.
Atlanta, GA
6 reviews
It’s a pretty average airline flying domestically. Each time I’ve flown them, my flight was delayed. That’s not ideal. I have always experienced good customer service though. 
Honey R.
Middletown, OH
11 reviews
Arrived on time. Nothing exciting or out of the ordinary happened. Just flew down and flew back. I do wish they had some fresh food options and healthier drinks.
Cammy M.
Waynesboro, Ms
40 reviews
They lost my missions team luggage and no one would help us. We literally ran all around the airport trying to find someone to talk to. Will not be using this airline again.
Samantha M.
57 reviews
If I need a cheap flight this is where I am looking first! I enjoy flying but sometimes the flights are overbooked and the seats aren't the most comfortable when traveling far.
Tatiana K.
163 reviews
First time flying was with American Airlines my family and six year old enjoyed the flight. The experience was wonderful and the staff where all super nice. It was a smooth ride
Stephenie K.
Brownsville, TX
36 reviews
In American Airlines I always receive very decent behavior. The flight attendants are very attentive & almost never ignore requests! We travel at least twice a month with this airline.
Ashley S.
Tacoma, WA
49 reviews
Globetrotter Expert Level 1
This is my go to airline they always make sure I'll comfortable and they always treat service members with the utmost respect. Btw they're 1st class international is amazing!
Vanessa M.
Mechanicsvlle, VA
73 reviews
Never had any problems flying with America Airlines. Not the nicest planes but I always have a for sure seat when I book through them and the flight staff have always been very welcoming.
Karen E.
Frisco, TX
13 reviews
I traveled with this airline on my last trip to Colombia and the airplane was old and it hadn't screen on every chair to watch movies or play and have a comfortable travel
Lori M.
Waco, TX
403 reviews
Globetrotter Expert Level 4
We used them a few years back and experience NO problems, no issues...it was great. Eased some of my fears because everything ran smoothly. they were professional and on time.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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