American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,549)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Brandy B.
Penn Run, PA
81 reviews
Extremely pricey for tickets. Plus they don't refund you if you have to cancel and to change flight dates was ridiculously expensive. I prefer flying spirit airlines or Southwest.
michelleday67 D.
Elk Grove, CA
29 reviews
My husband and I flew to Texas from California on American Airlines and we flew first class.  The flight attendants were very nice and the flight was on time and without indecent. 
Cristina L.
San Jose, CA
24 reviews
Globetrotter Expert Level 1
American has been my go to airline for as long as I can remember. Their staff has always been welcoming and helpful - especially during times when travel has not gone as planned.
Amanda M.
5 reviews
Every time I fly American it’s a decent ride but the best flight thus far has to be from Miami to la! Short American Airline flights have never been a pleasant experience for me. 
Lakisha T.
Fredericksbrg, VA
19 reviews
I love flying Anerican, mostly I don't have to worry about ridiculous delays, the airfare is reasonable, and the employee's I have dealt with have always been friendly and helpful
Alexis D.
Seaside, CA
48 reviews
I flew American Airlines a few months ago. My only complaint is that they don't allow small children to board early so that makes it difficult to get my toddler set up in her seat
Steph L.
Parksley, VA
44 reviews
Their timeliness policies are very strict, but they tend to compensate you when there are delays or other issues that come up. They aren't the fanciest, but they are affordable.
Gabby F.
81 reviews
Globetrotter Expert Level 1
I've taken a couple of trips with American Airlines and personally I haven't had any issues. My luggage got there on time , I didn't find any problems with them.
Gianna D.
Philadelphia, PA
41 reviews
Standard airline, not the nicest but also not the grossest. Always offer a snack and drinks on plane and have decent flight attendants. Would travel with them if I had the choice.
Caleigh D.
11 reviews
I have flown many times over the years using American Airlines. I have never had any issue reguarding the airline itself, and the customer service is always helpful and friendly.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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