American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,407)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,407)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Seline A.
Colorado Springs, CO
15 reviews
Compared to Delta, jet blue, and frontier, oh and sometimes southwest. I think that Its and amazing airline. Tons of flying options, and fairly reasonable. I mean nothing compared to Qatar, british, Lufthansa or Fly Emirates Air! But a great option
Haley W.
139 reviews
American Airlines is a good airline. They are pretty standard in terms of pricing and amenities. They are not my go to airline, but if need be I do not have a problem flying with them.
Ariel J.
10 reviews
The most comfortable and welcoming airline i have ever travel with . They always make sure you get the assistance if needed .They have a great customer service and most importantly you don't need to worry about you mr luggage getting lost or damaged
Ashley D.
12 reviews
When I couldn't get on a flight to where I needed to go they ate the cost to put me on another airline. It took a lot of calls and frustration but they got me there one way or another!
Kate H.
Chicago
6 reviews
American Airlines in comparison to the rest is pretty solid. They obviously have problems come up, but they do try to fix them if they can. Not my favorite airline, but not the worst.
Maxiel M.
New York, NY
17 reviews
I dont remember much because I was young when I flew with AA, but overall I think I had a pretty good experience. My favorite part was definitely getting food. Overall I was satisfied.
Trisha C.
Franklin Park, NJ
3 reviews
It has been really long since I have flown with this airplane but they have been extremely helpful. The prices were good and there were no delays boarding or landing which was nice.
Jennifer G.
San Jose, CA
44 reviews
Wonderful airline, I've never had any issues with their service. I've traveled with them quite a few times from CA to NY and back. The chairs are comfortable and staff is professional.
Scarlett D.
Washington, DC
7 reviews
Had a terrible experience. I'm use to headphones pillows and blankets. I had to ask for some things that should've been there when I got on the plane. The staff forgot my drink twice.
Kanoa N.
Nashville, TN
17 reviews
American Airlines has never disappointed. I choose to fly AA for both business and pleasure. I find that their customer service is top notch when the unfortunate bag loss or overbooked flight is encountered. Overall I have flown many airlines, and American is my go to.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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