American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,566)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,566)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Brittany C.
Las Vegas , NV
42 reviews
Globetrotter Expert Level 1
I love American Airlines! Their flights have always been on time and the flight attendants are my favorite! They all seem to enjoy their job and they're always happy! I'd fly AA every time if I could!
Anum L.
Saint Louis, MO
132 reviews
AA has been great so far to me. AA seems to have the cheapest deals when I'm booking my trips. I wish they would upgrade their plans and have some other types of offers. That would be nice!
Sara M.
21 reviews
Globetrotter Expert Level 3
They used to be the cheapest to fly with but now they are the most expensive. They aren't the best to fly with but they aren't the worst. As long as you can keep your cool, you'll be fine.
Erika P.
105 reviews
Globetrotter Expert Level 2
It never fails.... They always lose my luggage and my family's 😑and they aren't ever very nice about it either! Not sure if it's just a stroke of bad luck but I prefer south west much more!
Desiree P.
Aurora, CO
91 reviews
Globetrotter Expert Level 1
Love flying on AA because of the great service I always receive. I fly on AA many times a year along with their alliance members. My favorite is they allow you to hold fares for free for 24 hours. 
Jennifer M.
Mobile, AL
218 reviews
Globetrotter Expert Level 3
I have only flown once. The first time the plane was delayed and it was over booked. The man had to wait till the next flight because they somehow sold the same seat to two different people
Emily V.
Plant City
124 reviews
Globetrotter Expert Level 1
Not bad, it has gotten me to a from my destinations. Nothing special about it. Prices can vary, therefore you'll find good prices and some way too expensive. I am faithful to Southwest but AA comes pretty close.
Ella J.
Bloomsburg, PA
45 reviews
I loved this airline! Flew down to Florida for a week and they were amazing. Welcoming, nice and respectful of my friend and I. I can't wait to fly with them again. Also loved the snacks!!!
Sarah S.
Spring Mills, PA
20 reviews
I have flown American on and off for decades.  Most of the time, they do a great job but the recent trend of overbooking flights and bumping passengers has really become frustrating for me.
Barbie L.
302 reviews
This is the only airline I fly with pretty much because I have their rewards with each flight so it's more convenient for me. I have recently started flying first class and it is awesome!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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