American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,440)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Janie V.
Spearfish, SD
54 reviews
I really like traveling with them because they have great service. Very friendly staff and they where nice anytime i needed anything. Good prices and i was always on time anywhere i have gone.
Savannah W.
11 reviews
I usually use this company when I fly. The staff is very friendly and accommodating. Everything is always clean. And, the really watched over me when I flew bymself as a kid (7-12 years old). 
Ursula M.
W Bloomfield, MI
88 reviews
I travel abroad at least twice a year to go visit my family, I had normal "traveling" issues before and their customer service is the BEST, never left a flight upset or regretting my choice.
Christina G.
7 reviews
The usual fare - delays, basic accommodations, everything ala carte, not the most comfortable seats. Does have hubs at all desired destinations. Foos on International flight borders on scary
Liang A.
Bellevue, WA
49 reviews
A mi en lo personal me ha ido muy mal con american Airlines, una vez no pudimos volar porque segun ellos no habia aereomosa, increible que una compa√Īia tan grande no tenga aeromosas on call...¬†
Alicia S.
Saint Francis , KS
91 reviews
Globetrotter Expert Level 1
I can't remember the last time I flew American Airlines. I know I have before but honestly can't remember anything about it. I prefer Southwest because their fares are lower and their bags fly free.
Donna S.
13 reviews
I have to be honest.I was pretty spoiled by Singapore Airlines. AA has a long way to go to improve custoner care. I know they can and I look forward to it. If Lufthansa can change, so can AA
Awilda R.
3 reviews
American Airlines is the BEST airline ever!! I am one of the many people that have always had a good experience flyer by with them. Thank you American for taking care of us all in the air!!!
shay b.
Naperville, IL
68 reviews
Airports and security is already bad enough, but the hassle that AA usually provides with their services makes it that much more miserable. And I've never lost luggage until flying with them.
Jennifer H.
Louisa, VA
27 reviews
When looming to travel American Airlines is the first airline I look into, I rarely have delays with them, always affordable, and the only airline i was able to fly cross country with my cat.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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