American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,674)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sarah S.
43 reviews
My last flight with American Airlines had a few issues but none due to the airline itself. We were diverted and cancelled do to weather issues. The airline booked me
On the next flight home. Still had to spend the night in an airport
Aleisha S.
Los Angeles
28 reviews
I don't love American Airlines. They sometimes have the best prices so that's the only time I fly with them. I wouldn't recommend unless it was the least expensive. I would not Recommend. I prefer delta!
Taylor S.
Orlando, FL
58 reviews
Globetrotter Expert Level 1
I do not always use American Airlines because the costumer service can sometimes be hit or miss. They seem to always the nicest of the rudest, so I normally avoid it. They are super clean and safe though
Keiana J.
Chelsea, MA
4 reviews
Not my favorite airline. Typically have delays in my times flying with them, and and the amenities in no way match those of their competitors. Not my preferred airline but gets the job done when necessary
Alexis I.
Arvin, CA
104 reviews
Globetrotter Expert Level 1
I’ve only gone through this airline once and it was our last resort. Since it was an emergency. I had a good experience but I have honestly been in better. They gave us free drinks lol. It was okay but not great
Kathrin  Y.
Dpo, AE
11 reviews
I wish there was more leg room and that you wouldn't have to pay for your bags. I understand that airlines need to save, but it has gotten ridiculous... The personal on AA has always been very friendly.
Jessica K.
Glendale, CA
58 reviews
Flown with them several times and never really had a bad experience. Flights were on time and baggage arrived as expected. Some of the older planes could definitely use some work though and cleanliness overall.
Aleena D.
Providence, RI
86 reviews
I love American Airlines. I like the fact that they serve complimentary drinks through the whole trip. I would drink like 4 cups! The crew are extremely nice and I am always satisfied traveling with AA.
Carly P.
15 reviews
American is my favorite airline so far, their planes are very updated as far as technology, and they have the most leg room so far. I fly constantly, and I've never had a bad experience with American yet.
Heather B.
48 reviews
I personally had a good experience with this airline it was very comfortable the plane ride wasn't too long and there wasn't any noisy passengers which was good and definitely give it a thumbs up and I would use it again
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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