American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,508)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Penny G.
White Riv Jct, VT
59 reviews
Globetrotter Expert Level 1
Most airlines are continuing to go down in service and customer satisfaction in my opinion. I don't expect more that a bag of peanuts and 1/2 cup of ginger ale anymore. I'm just happy to have a safe landing!
Renée C.
El Paso, TX
8 reviews
They have a good service, I just traveled with them a week ago, I lost the flight and they gave me another with out charge for the next flight, I just hate their small seats and I am a petite girl
Genesis P.
Piscataway, NJ
43 reviews
Globetrotter Expert Level 1
Last time I went on American Airlines there was so much turbulence that I was motion sick for two days. The only reason why this doesn't get one star is because they still provide meals on the rides.
Sophia B.
Rohnert Park, CA
76 reviews
Globetrotter Expert Level 1
I wouldn't say I didn't enjoy flying in American Airlines but maybe I need to give them another go around because I have only flown on them once. They were nice enough to give out complimentary beverages
Danika P.
White Bear Lk, MN
98 reviews
Globetrotter Expert Level 1
I've never had any issues with American Airlines. I can usually find affordable flights with them and have never experienced anything negative with my flights. Keep up the good work, American Airlines!
Alma 🙄.
Lynwood , CA
21 reviews
Flew out to Albuquerque with American and my experience was pretty good. No delays and friendly flight attendants but it was a short flight so maybe I need to put them to the test on a longer one haha
Nancy P.
Chicago, IL
72 reviews
This is the best airline to travel with. I have flown in both first class and coach. First class is obviously way better than coach but the flight attendant are just as nice and helpful in any class.
Rachel W.
Palm Bay, FL
76 reviews
I fly a lot for work and haven't had the best experience with American compared to other airlines. I have better flight experiences with Delta. I feel like they are friendlier and have more perks.
Kara H.
53 reviews
Globetrotter Expert Level 1
Flight was very crowded. However, we did board and land on time. The staff was very friendly and it was a great experience. I would fly American Airlines, anytime I go to visit family in California.
Teah W.
Stillwater, OK
43 reviews
I always fly comfortably and happily with this airline. It felt so safe and everyone was well trained to do their jobs correctly and effectively. Love flying with American Airlines! Would recommend!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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