American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,672)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jennifer H.
Vienna, VA
235 reviews
I love American Airlines . They always help me out to find my flight . And if I ever have questions they always have something. To say . Such great works and I recommend using this airline . They never have issues
Abigail S.
6 reviews
Flown with American Airlines quite a few times! Never had any issues and I like the service on the plane. The plane size will vary, and I don't use this service all the time, but when I fly American, no issues!
Amalfi E.
Harrisburg, NC
6 reviews
Realmente no quede muy conforme con el servicio ofrecido desde EWR- CLT, la tripulación a bordo fue antipática así como la tripulación en tierra. Nadie de servicio al cliente estuvo en tierra para ayudarme !!
Piper H.
Spokane Washington
68 reviews
Globetrotter Expert Level 1
My flight with them was pleasant. I don't love flying so that's why it wasn't great, but the faculty and flight attendants were all great. I would 100% recommend flying with this airline. I'm very satisfied with them.
Omeka E.
Eastvale , CA
341 reviews
Globetrotter Expert Level 1
I have a phone with American Airlines in a while but I remember the flight that I was on with them very nice and the plane was very clean I remember the flights will be very long but I was very comfortable throughout
Sarah T.
Albany , LA
36 reviews
Globetrotter Expert Level 1
American Airlines have pretty high prices. When I travel I usually check and compare every airline to see who has the cheapest flights. I have maybe flown with AA 2 times in my life. I don’t remember it being a bad experience.
Samantha P.
Hialeah, FL
103 reviews
You can't go wrong with American Airlines. They have the best customer service way and overall quality. I honestly had no problems with them compared to than spirit airlines it is the total opposite over there.
Kristina M.
Vincennes, IN
94 reviews
American Airlines is a great service. I feel comfortable when I fly with them. I used their services about once a year or more often. I feel like the service is great. And overall I am very satisfied with them.
Anette B.
San Antonio, TX
30 reviews
Great service! Wonderful flight attendants. Some times I've been on flight with moody flight attendants but I never have that problem when traveling with American Airlines. The seats are basic but decent prics
Maya S.
Minneapolis, MN
99 reviews
American Airlines is always reliable and treats their customers well. The airplanes are nice, but I do wish they had more wifi options and chargers on the aircraft. Overall I would fly American Airlines again.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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