American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,415)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kella T.
46 reviews
I feel like I've heard a lot of people not being fans for American, but I can't say I hate it. I don't love the company, but I feel like the job gets done and my flights have been pretty good at being on time with American.
Alma 🙄.
Lynwood , CA
21 reviews
Flew out to Albuquerque with American and my experience was pretty good. No delays and friendly flight attendants but it was a short flight so maybe I need to put them to the test on a longer one haha
Raven H.
Phoenix , AZ
17 reviews
Very nice and friendly employees.. we were delayed and the flight attendants decided to serve all the children on the plane first so they wouldn't be fussy.American Airlines Airline Company
Genesis P.
Piscataway, NJ
43 reviews
Globetrotter Expert Level 1
Last time I went on American Airlines there was so much turbulence that I was motion sick for two days. The only reason why this doesn't get one star is because they still provide meals on the rides.
Camille C.
Aitkin, MN
111 reviews
Globetrotter Expert Level 1
I have never had a bad experience with AA! I think My family flies AA whenever we travel if we can find a good deal. We've never had problems with delays or cancellations. They are just a little spendy
Connie K.
Mooreville, MS
51 reviews
Always fly American and never had a bad experience. I'm not the most comfortable in airplanes. But the crew definitely makes you feel at ease. They were very good accommodating my preschooler as well!!
Danielle L.
North smithfield
32 reviews
I have flown many times, with many airlines, and I will never fly with anyone other than American Airlines ever again! Great customer service, exceptional prices, and always a flight wherever I am looking to travel to.
Tonnia R.
Copperas Cove
18 reviews
I've always felt like American Airlines has done an excellent job with our travel. I've never experienced any issues with on-time flights and I've always felt that the crew and staff are professional.
Caitlin G.
35 reviews
Globetrotter Expert Level 1
This is a good company and they are accommodating. Flights on this airline can be pricey but all flights can be. This is not my go to company but I would fly with them if their prices were the lowest. 
ivy frances A.
Los angeles
85 reviews
Globetrotter Expert Level 1
There might be other news about this airlines but its just that some people are truly out of the line. But lets just hope everytime we ride planes we can come and reach our destination the right way.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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