American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,640)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,640)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jennifer H.
Vienna, VA
235 reviews
I love American Airlines . They always help me out to find my flight . And if I ever have questions they always have something. To say . Such great works and I recommend using this airline . They never have issues
Noelle S.
Goldsboro, NC
65 reviews
Although AA is a little more expensive than other airlines, their schedules are extremely suitable. Have received great customer service during each flight. They have the most comfortable of airplane seats
Olive H.
Guttenberg , NJ
45 reviews
I gave them 4 star only cuz they are willing to refund me in full amount. I booked a connect flight to CVG and the first flight left 19 mins early , then second flight was delay for 2 hrs. I ended up taking another airline.
Roseddy P.
326 reviews
Globetrotter Expert Level 3
They are still in the past. The seats... not confortable at all. The prices are ok, but I don't know.

Ellos están en el pasado. los asientos no muy cómodos del todo. Los precios están bien, pero como que no se.
Emma D.
3 reviews
It's been nice service and the staff was really helpful and friendly. We had our tickets changed, and they helped us immensely. The in-flight service was also very nice, although the food could've been better.
Gabby R.
Los Angeles, CA
97 reviews
This is one of the few airlines I have had good luck with. When I was flying out to school back in March, United screwed up my flight and didn't put me on, and American Airlines made it really easy for me to find the best flight back across the country. This is the only airline I fly now.
Gaia L.
Gordonville, PA
115 reviews
Globetrotter Expert Level 1
After the whole problem with last years flop I found American airline got a lot better in costumer serviced and waiting time, my favorite part is their video at the beginning of flight. Yes I would recommend!
Lauren H.
Houston, TX
59 reviews
I've only flew American Airlines once or twice in my life, but it was a pretty decent experience. Nothing fancy at all. My only complaint would be the cleanliness of the plane. Other than that nice staff and plane.
Jennifer G.
Hialeah, FL
72 reviews
Globetrotter Expert Level 1
I love flying with American Airlines. I always tend to book my flights with them because I have never had any issues or problems when I book with american. I would definitely recommend this airline to others.
Alexis W.
Winter Garden, FL
49 reviews
Globetrotter Expert Level 2
As a military spouse, I like that they have direct flights to the small, non-popular locations. But the planes are super small and always packed. Everyone knows military fly too. Should use the bigger planes.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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