American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,542)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jennifer H.
Vienna, VA
235 reviews
I love American Airlines . They always help me out to find my flight . And if I ever have questions they always have something. To say . Such great works and I recommend using this airline . They never have issues
Monique C.
152 reviews
Very good prices and really great staff ! Very helpful and informative. Make you feel part of the team and try there best to relax you for our flight. I always fly economy and still get treated really well !
Ashley W.
Stevens Point, WI
23 reviews
American Airlines is one of my favorite to fly with. The flight attendants are always super nice and friendly. The last flight I took with them they had TVs for everyone which is SO COOL. I am very satisfied
Samantha L.
144 reviews
Globetrotter Expert Level 1
American Airlines is a good solid company with many flight destinations and good travel times. Their flights are solid and have a good rate of follow through. They have great deals and I am overall satisfied
Brea E.
Atlanta , GA
88 reviews
I've traveled a few times on American Airlines and I was very pleased with the flight and staff. The planes were nice and I would definitely use them to fly again someday soon when I decide to travel again
Rachel D.
Pearland, TX
30 reviews
Globetrotter Expert Level 1
Flying with American Airlines is always a treat! When prices aren't incredibly higher than other airlines, I choose American. The prices are the con for me, being a college student. Everything else is great!
katohara5 O.
102 reviews
There has been nothing negative or positive about my experience with this airline. Granted I don’t fly often but I would for sure know a super positive or negative experience if I’ve had it! Would recommend
Ian M.
3 reviews
It's an airline. I'm honestly asleep most of the time I fly, but they've never woken me up for anything non vital to the flight, so I'd consider them decent. Not perfect, but not the worst company out there.
Alexandra S.
101 reviews
Globetrotter Expert Level 1
I’ve flown American Airlines and have had a good experience with them every time. They’re consistent with their service and although I’m not extremely happy with the seats/space/size, overall I’m satisfied.
Fallon H.
22 reviews
Small leg room and not a lot of space between passengers next to you. I don't fly very often. Their customer service was very nice. The only cons would be buying 2 seats for someone larger than average size.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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