American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,508)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,508)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Alexis W.
Winter Garden, FL
49 reviews
Globetrotter Expert Level 2
As a military spouse, I like that they have direct flights to the small, non-popular locations. But the planes are super small and always packed. Everyone knows military fly too. Should use the bigger planes.
Bre B.
Ironton, OH
256 reviews
This is usually what my family and I fly through. It's close to our home. Overall we've always had a good experience with them. A few delays every now and then but that happens. I would recommend them to friends!
Roseddy P.
326 reviews
Globetrotter Expert Level 3
They are still in the past. The seats... not confortable at all. The prices are ok, but I don't know.

Ellos están en el pasado. los asientos no muy cómodos del todo. Los precios están bien, pero como que no se.
Maya S.
Minneapolis, MN
99 reviews
American Airlines is always reliable and treats their customers well. The airplanes are nice, but I do wish they had more wifi options and chargers on the aircraft. Overall I would fly American Airlines again.
Gabby R.
Los Angeles, CA
97 reviews
This is one of the few airlines I have had good luck with. When I was flying out to school back in March, United screwed up my flight and didn't put me on, and American Airlines made it really easy for me to find the best flight back across the country. This is the only airline I fly now.
Anny R.
Baltimore, MD
27 reviews
I've started traveling through American airline for a couple of years now and I've love traveling through them. They have updated most of their planes and the little tablets they have on each seat makes the plane ride worth it.
Brandi T.
Cincinnati, OH
225 reviews
Globetrotter Expert Level 4
This airline is pretty basic and standard. the seats and isles always seam to be dirty and dingy. I feel like I might catch a cold every time I fly this airline but it gets me from place to place and sometimes is cheaper than other options.
Abigail S.
6 reviews
Flown with American Airlines quite a few times! Never had any issues and I like the service on the plane. The plane size will vary, and I don't use this service all the time, but when I fly American, no issues!
Darienne T.
Miami Gardens, FL
313 reviews
Globetrotter Expert Level 3
AA is ok, on a flight I'm usually sleep so nothing can really go wrong if you're sleep lol. No issues with attendants or luggage (hopefully that doesn't change now). Their daughter airline us airways sucks tho
Kristina M.
Vincennes, IN
94 reviews
American Airlines is a great service. I feel comfortable when I fly with them. I used their services about once a year or more often. I feel like the service is great. And overall I am very satisfied with them.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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