American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,455)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Stephanie F.
Atlantic Bch, FL
36 reviews
I have not been impressed with the customer service on American Airlines. I had flight changes and they were not very accommodating when it came to switching flights around internationally. I was very disappointed.
Priscilla F.
95 reviews
They tend to be a bit more on the expensive side when Picking an airline to go with and they don't have as many time to fly out and are always having delays or cancellations on their flights. Not a hug fan of them
Christina L.
226 reviews
Its an airline i dont have much to complain. As long as the prices i paid are great and i didnt die or experience soemthing traumatic on the flight, i dont have a problem with them. Great service whenever i use em
Ashley W.
Lakeside, CA
29 reviews
I enjoy flying with American Airlines. I had a flight once where they had separate my children's seats from my own and they were very easy to work with and did everything they could to get our seats back together.
Mila D.
Ridgefield, CT
30 reviews
Globetrotter Expert Level 1
American Airlines is a decent, fair-priced airline company. I like traveling with them but I wish the seats were bigger and that they at least offered some snacks on domestic flights. I would travel with AA again
Melissa Y.
118 reviews
Globetrotter Expert Level 2
This is a good airline. Good service, friendly staff. If you reserve your flight ahead of time will definitely be cheaper. Otherwise it could be on the pricey side.
Lexi S.
Phoenix, AZ
28 reviews
Fly this airline around 10 times a year. I have always had a great experience and the employees are always so great. I always feel comfortable getting on a plane knowing i will be taken care of by american airlines
Carla N.
Doral, FL
6 reviews
Muy bien servicio. He viajado con ellos en varias oportunidades y siempre tengo un buen servicio, aviones cómodos y por su puesto una de las cosas mas importantes, siempre están a tiempo. Lo uso dese el año 2011
Jennifer H.
Vienna, VA
235 reviews
I love American Airlines . They always help me out to find my flight . And if I ever have questions they always have something. To say . Such great works and I recommend using this airline . They never have issues
Cayci B.
19 reviews
American Airlines is one of the better airlines I have flown. They are reasonable and priced well. I use this airline most often than not because we have so many miles. Way better than Delta, that's for sure.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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