American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,590)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Christina N.
Greenville, SC
25 reviews
Been flying with his airlines for the past five years and really like them nothing luxurious but fairly good service and almost never had any delays or lost luggage
Isabelle B.
Fort Walton Beach
30 reviews
I’ve always been pretty satisfied with this airline, flying overseas was always as comfortable as possible even in second class, the crew are friendly and the seats are comfortable. And I survived which is always a plus.
Lynette M.
74 reviews
I enjoy flying American Airlines. I have been flying with this company for many years, and I always know that I can trust their flights to be on time and an overall pleasant experience!
Olga O.
22 reviews
This airline was an ok rating it wasn’t the best as a lot but overall I would say it was ok and the flight attendants were very nice and it was a good experience and it’s a a good size to go somewhere and be comfortable.
rania s.
Ashburn, VA
159 reviews
Globetrotter Expert Level 1
They you to be better than they are, there was more space but now you're squished like sardines. Also they charge for luggage and food now too, it's definitely not how it used to be. Plus the customer service isn't great.
Christina W.
Champaign, IL
69 reviews
When flying domestically, I am a loyal Southwest flyer. This trip was purchased by my husband's grandmother so we flew AA. The flight was short but the plane was so small it felt like we were flying inside a Pringles can.
Ashleigh R.
Pfafftown, NC
47 reviews
Any airline is going to have delays but when an employee is actually kind that helps make a crappy experience better. Most of the employees I havw encountered have been nice and try their hardest to make your experience better.
Emily B.
Wilmington , NC
13 reviews
Solid airline. Get’s me where I need to go. I have spent a few nights in the airport, but it was always because of weather not their own problems *cough*@Delta*cough* i usually fly with American because it’s the cheapest.
Nikita C.
224 reviews
Globetrotter Expert Level 2
American Airlines company is a good airline. They travel domestically and internationally and are reliable. They fly to pretty much everywhere. Prices are standard compared to other airlines. I have flown with them before.
Dominique S.
Kutztown, PA
6 reviews
Good service, no flight problems, only fear was a video of the safety procedures which made it seem more like a the beginning of a roller coaster ride than a flight
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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