American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,598)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,598)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Nikita C.
224 reviews
Globetrotter Expert Level 2
American Airlines company is a good airline. They travel domestically and internationally and are reliable. They fly to pretty much everywhere. Prices are standard compared to other airlines. I have flown with them before.
Kiana M.
9 reviews
Globetrotter Expert Level 1
Flying with these Airlines is a great experience and they have smooth a quick transitions. Ive never had any experience but my teammate had to use it and it went well. I only have one con it just takes a while for a response if you have to use customer service late at night other than that it's alright 
Ashleigh R.
Pfafftown, NC
47 reviews
Any airline is going to have delays but when an employee is actually kind that helps make a crappy experience better. Most of the employees I havw encountered have been nice and try their hardest to make your experience better.
deepa P.
Monroe, NC
89 reviews
Good airlines, better than United who will throw you off. Customer Service is good and very helpful, even the in service entertainment is great. You turn your app on and get to choose seats before and after, look at in flight entertainment.
Brittany J.
Brooklyn Ctr, MN
679 reviews
Globetrotter Expert Level 3
They were not the best airline, but definitely not the worst. Flight attendants were nice and friendly. Check in took entirely too long and was less organized than Delta.
Santy B.
Miami, FL
99 reviews
Their airplanes are so confortable and the pilot is so happy every time of the trip... the services of food is so good, the food is hot and tasty. I really liked...
Natalie P.
McKeesport, PA
155 reviews
Globetrotter Expert Level 1
I enjoy flying American. Although I would not say that it is my favorite airline to fly there is not any really bad things to say about it. The prices are usually good too! I am just not a huge fan of how seating works!
Victoria P.
Philadelphia, PA
104 reviews
Globetrotter Expert Level 1
I think that the flight is good. The customer service could be a little better sometimes. I don't travel too often by plane so I may have just cause them on a bad day. I prefer American Airlines over any other airline.
LiveLoveLynn 8.
Kapolei, HI
284 reviews
Globetrotter Expert Level 1
American Airlines Airline Company Flights are on time. The staff was friendly and helpful. the prices were reasonable. However the seats were very uncomfortable and cramped. Passengers were packed like sardines.
Ana S.
Miami, FL
40 reviews
The airline is responsible and punctual, although the planes that use for short distances are not comfortable. The food is not very good, the attention to the passengers is sometimes not pleasant
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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