American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

Top Questions See all 747 Q&A

  • Where have you been in the past Year?4 Answers
  • American Airlines Airline Company would anyone suggest Th...4 Answers
  • Where have you traveled to in the past year? 🌏 American A...11 Answers
American Airlines Airline Company
American Airlines Airline Company
Reviews (20,544)
Q&A (71)
Media (87)
Leave a Review
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Valeska F.
Apopka, FL
82 reviews
American Airlines used to be my favorite airline. I used to travel a lot with them until I got into other planes and realized that most of their planes are outdated and their prices are very expensive considering the traveling experience they offer.
Amber W.
Chattanooga, TN
265 reviews
Globetrotter Expert Level 3
Flew this airline on my way to Haiti! It had super good service and the plane was very clean. I love how you can also buy earbuds. However, (maybe this was just because I was coming home from another country), they gave us some weird snacks haha.
Elda Z.
47 reviews
When traveling out of the us I love this airline. Everyone is always helping and the other passengers are always kind. My favorite part is that since Im a small person the leg space is great. I recommend.
Kourteney D.
Hilliard, OH
72 reviews
I take American Airlines every single time my best-friend and I travel and we have never had a poor experience. They’re very informative and helpful-not to mention they are wonderful with refunds and helping you to get the most out of your money.
I appreciated how spacious the seats were on this airline and the flight was smooth. I know the quality of the flight depends on outside factors and conditions but I've always had a good experience with them the few times I've flown with them.
Gladys R.
Provo, UT
120 reviews
I can always count on American Airlines for not only a comfortable flight but also it is one of the few airlines that has direct flights to Miami from Salt Lake City! I will always travel with American!
Allison W.
Smyrna, TN
34 reviews
Globetrotter Expert Level 1
American Airlines is satisfactory in getting you where you need to go. I've never been overly impressed with their staff, but they tend to be on time in most cases. I have traveled extensively, and American would rank 3rd or 4th in my preferences.
Brittany B.
Ocoee, FL
108 reviews
Globetrotter Expert Level 1
I love American Airlines. If I could afford to fly any airline I wanted, American would definitely be at the top of my list. The staff is lovely, the airplanes are clean and comfortable. However, sometimes I have to opt for the cheaper options.
Daisy O.
West Babylon, NY
66 reviews
Globetrotter Expert Level 2
Love american. I especially love how they take care of our military. I last traveled in July with my son, in the army and can not say enough about how good care of him they took.
Chrystal O.
Virginia beach , VA
220 reviews
Not great for international flights . No individual tv screens . Seats are very tight and no comfortable . The positive service is good , food is good . I would use them in the states but not on an international flight again unless I'm using points .
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

Sign up to join our community!

Influenster Cashback
We recorded your visit.
American Airlines Airline Company

was opened in another window. If you made a purchase Cash Back will be automatically added to your Ebates account tomorrow.

Please confirm your email.
If you have an existing Ebates account, make sure to enter your Ebates email

6 characters minimum. Password must consist of letters, at least 1 number and 1 special character.