American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (21,435)
Q&A (71)
Media (91)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Charley S.
Blanchard, OK
240 reviews
Pretty satisfied overall. Nice people nice plane, good food although pricey. No complaints, customer service is pretty good unlike other airlines. Pretty quiet trips. Good job AA
Natalie E.
53 reviews
I love that you can watch movies during the flight. Just one movie and then you're ready to land! They also have music to choose from. I'll take it over a boring flight any day.
Jeanette N.
3 reviews
I really enjoyed flying with American Airlines, it was such a great experience. Everything was great, the flight attendants were very friendly, I fly with American Airlines several times a year. I would highly reccommend to everyone. 
Abril A.
Fayetteville , NC
194 reviews
Their service is great, they have good deals too you just have to seek and wait a little bit. They never got me down so far and I think I'm gonna continue using flying with them.
Victor A.
7 reviews
Overall great but hate that airlines have been getting more compact. I can't travel comfortably without having to upgrade. Updated planes are an improvement, but has changed from what I remember from traveling with AA from a few years back.
Dubraska L.
84 reviews
One of my favorites. It's one of the most expensive but if you're going for long trips and/or with children this is the best option because you're going to be really comfortable
Stephanie N.
87 reviews
Globetrotter Expert Level 1
American is a decent airline--typically fly economy and in my opinion, it's comparable to the economy experience on other airlines. Nothing special, but nothing bad either. 
Sabrina V.
Keller, TX
67 reviews
Globetrotter Expert Level 1
I enjoy American Airlines for their consistency. I can always expect the same thing with this airline. Flights typically run on schedule. Drink and snack are served. Planes are mostly modernized. Not always the cheapest but a go to when I need assurances.
Rosa M.
224 reviews
I've used AA many times in the past, haven't had any issues. Their seats aren't the roomiest but if you want leg space with any airline now a days book a seat that allows for it.
Gera O.
Centerville, UT
76 reviews
Globetrotter Expert Level 1
I'm sure they are same but feels roomy. Planes are bigger. You get woken in the morning with warm towel. They offer blankets and pillows. Snacks. Movies. My first choice for airlines.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
206 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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