American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,988 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19988)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Anu G.
Walnut Creek, CA
35 reviews
Globetrotter Expert Level 1
Really quite fine for an airline. Yeah you have to pay for checked bags and they don't provide food. But my flight was on time and the staff was perfectly pleasant.
Stephanie F.
Sunny Isl Bch, FL
19 reviews
For me this is the best airline! The prices are not that competitive but you really enjoy your flight! Attendees are great and they don’t overcharged on the flight.
Jenny S.
Greenwood, IN
71 reviews
My husband and I went on our honeymoon/vacation to the bahamas on a cruise. The port was in Florida, so we took a plane from Indianapolis to Miami. The flight to there wasn't too bad. The plane was very small, had two rows of two or three seats, so probably sat only 200 people. The hanger to get on the plane was outside and the very last one (so you know it was cheap). The plane looked 20 years old, had no music, TV or anything. They did come by with drinks once or twice during the flights. The ride back was quite bumpy and I thought we were going to crash! I guess you get what you pay for. I didn't die and we arrived there in one piece.
Chanel R.
Los Angeles
3 reviews
Flight attendants seemed under trained in comparison to other airline flight attendants. Pilot didn’t have the most calming manner when addressing turbulence. 
Yanelis A.
Tampa, FL
56 reviews
I seriously love it !!!! Best international airline out there , I recommend this for everyone that is traveling to Guatemala , Dominican Republic , Thailand , etc . 
Sara Z.
los angeles
6 reviews
Very professional airline crew. Flight was very pleasant and my every need was catered for. American Airline is always on top of my list of airlines to travel with.
Shardae C.
Reading, PA
68 reviews
My favorite airline. Easy to book online. Constantly gives you updates on your flight. Multiple options for flights. Reasonable prices. Customer service is amazing.
Michelle K.
159 reviews
I have no problems with this airline. Anytime I’ve flown with them, things went smoothly. They do offer WiFi on their flights and have a variety of snacks and drinks.
Talia B.
Clifton Heights, PA
5 reviews
I love American Airlines my experience is always top notch! The ticket agents have gone above and beyond! And my daughter has gained a new uncle at the Lax airport
Lora G.
Plano, TX
54 reviews
I’ve never had a bad experience, I also never had a wonderful experience. Cost for to check in baggage and seatbelts are small even for an average weighted person.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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