American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (21,349)
Q&A (71)
Media (91)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jamie J.
38 reviews
Globetrotter Expert Level 1
American is a good airline. Usually reasonable airfare prices through them. I swear every time I get on the plane they managed to add another seat on it. It’s a bit crowded in there and 2/3 Flight average I have a faulty tv.
SofĂ­a A.
Miami, FL
10 reviews
Good flights. However, most of the time I find better fares for Delta and I think their flights are more comfortable. AA has always worked out for me as well. Very reliable and can’t always count on if there is nothing else.
Alexis L.
Spring Hill, FL
28 reviews
I recently flew with them for the first time and I loved my experience. The aircraft itself seemed to be bigger and more so well kept compared to others I had previously flown on and it was a smooth enjoyable flight overall.
Shayle C.
Battle Creek , MI
69 reviews
This airline is great to travel on there service is really great I’ve traveled on this airline like 2 times and there people were great (nice people). I would probably go to this airline again I would definitely recommend it
kimberly p.
27 reviews
Globetrotter Expert Level 1
I have flown with american airlines a couple of times and never really had any issues. The planes are clean and well taken care of the staff is friendly and helpful. I will definitely be flying with american airlines again.
Madi G.
17 reviews
Not my choice for a transatlantic flight but good inside the US, and if you are 25 or under they have a great student discount. No choice for inflight movie and not great plane food. But one of the better US based airlines.
Bukurie X.
46 reviews
Globetrotter Expert Level 1
American airlines i would perfer domestixally and internationally. They have great staff great food and gives a great flying experience i dont think i ever had turbulance flying in american in my experience and there were very few delays.
Trish H.
Plano, TX
32 reviews
American is our airline of choice, mostly because we are next to a hub, but also because they have always provided satisfactory service. They have competitive pricing and flights that go just about anywhere you need to go b
Shawane M.
Winchester, VA
21 reviews
Last option, last year I traveled every month, and every time there was a problem, delates, miss communication. Something I would get at the airport the flight was delayed and I didn’t not get any email! Very disrespectful. If I get late I deserve to know at least why. Not able to select a sit! And have to wait until everyone get on board to see if there’s sits left!
2 starts for having more than 2 flight options on the same day.
Ashley J.
Collierville, TN
80 reviews
Every time I’ve flown American, the flight attendants have always been extremely helpful and friendly, I arrive to my destination on time or a few minutes early, my luggage always arrives (never lost!), and the planes are clean. They also make my son feel welcome and they are so attentive to him when he’s flown as an unaccompanied minor. American is my favorite airline to fly on, by far. I’d definitely recommend flying American!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
206 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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