American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,988 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19988)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Cas B.
47 reviews
Globetrotter Expert Level 1
I have had nothing but great experiences with this company. Their customer service is very accommodating and they are one of the few anymore that doesn't charge for carry-ons.
Xinia H.
8 reviews
My go to airline, love the non stop flys , mileage upgrades, I use this airline at least five times at year. Excellent customer service. Highly recommend. Easy to book online. 
Amanda C.
Coral Gables, FL
43 reviews
Globetrotter Expert Level 1
Never had an issue with AA. They've always been very friendly and easy to communicate with. They also offer many flights so it's rare for me not to find a flight for any trips I may have.
Kimberly B.
Shreveport, LA
2 reviews
If you want a getaway American Airlines is the way to go. Flying with American is the most family friend, safe, and fastest way to fly. American Airline is also economical.
Jennifer P.
57 reviews
Their headquarters is CLT, which is the closest airport to me. They are usually cheaper and have the prime in/out time.
I only wish their seats were wider. My hips don't lie.
shirley g.
Miami Springs, FL
43 reviews
me gusta es en la unica que viajo cuando salgo pero los espacios de los acientos son muy estrechos si fuera bueno que mejoraran eso American Airlines Airline Company
Lauren C.
25 reviews
Great service very polite explain everything before and after your flights it's quite peaceful but it's a little time consuming but I use the airline very often for my trips.
Rebecca S.
Cincinnati , OH
3 reviews
Wasn't a bad experience or great made it to my destination on time with no bumps along the road which seems to be better than what Most experience with airlines nowadays 
Carline A.
Miami , FL
143 reviews
American Airlines are really good there customer service is awesome my mom flies with them all the one when she goes to the Caribbean island so we book her tickets all the time
Nallely E.
Kailua, HI
11 reviews
I prefer American over any airlines every time I choose to fly. Amazing customer service, they treat you like family and make your flight incredibly comfortable every time.?
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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