American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,945 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19945)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Erica P.
Bronx, NY
222 reviews
I used to love them, but the staff has gotten a bit nasty and rude. The last few time I've flew with them I feel like the seats are more cramped and the crew is more aggravated
Matthew M.
Midway City
9 reviews
I have not had a bad experience with this airline whatsoever and due to the fact that every time the stewards and staff are always so polite, I would always recommend them to friends and family for their trips.
Leah M.
29 reviews
I've yet to have any problems with AA. My flights were affordable, on time, smooth, and with no problems. The staff was friendly and accommodating. Would absolutely recommend. 
Katrese M.
Montgomry Vlg, MD
27 reviews
Globetrotter Expert Level 1
I have no complaints here. AA has gotten me from point A-B safely every time I’ve flown with them. I will say there is a distinct difference in service for First-class flyers.
Cate D.
34 reviews
Globetrotter Expert Level 1
Pleasant experiences on American Airlines (chosen for the airfare prices). Flight attendants were great. Travel fairly often and have no major complaints about this airlines.
TriciaLyn B.
21 reviews
There is nothing to complain about but there is also nothing stellar about the flight. The prices were average but I only have used this airline twice so maybe it was just me.
shirley g.
Miami Springs, FL
43 reviews
me gusta es en la unica que viajo cuando salgo pero los espacios de los acientos son muy estrechos si fuera bueno que mejoraran eso American Airlines Airline Company
Dalia V.
Bronx, NY
183 reviews
Globetrotter Expert Level 1
American is affordable and comfortable but not exactly a luxury experience. The provide everything you need and it’s not bad at all. Recommended for average travel experience
Kimberly B.
Shreveport, LA
2 reviews
If you want a getaway American Airlines is the way to go. Flying with American is the most family friend, safe, and fastest way to fly. American Airline is also economical.
Cas B.
47 reviews
Globetrotter Expert Level 1
I have had nothing but great experiences with this company. Their customer service is very accommodating and they are one of the few anymore that doesn't charge for carry-ons.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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