American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,976 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19976)
Q&A (71)
Media (85)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Dana T.
Chicago, IL
44 reviews
American Airlines is a great value. They still allow for a carry on luggage bag and I am oftentimes able to find reasonable domestic fares. They also have a good rewards program.
Lauren H.
Columbia, SC
32 reviews
I fly American ONLY because it is cheapest living near a major AA hub. They’ve managed to lose my luggage everytime I’ve checked a bag with them. I’ve quickly learned my lesson.
Jenny N.
Appleton, WI
166 reviews
Globetrotter Expert Level 2
Last few times I have flown AA my flights have been delayed or worst yet, I was stuck in Dallas coming home from a work trip. Ugh! Staff tried to get me home but it was late in the day
Tiffani R.
Mahomet, IL
50 reviews
Prices are fairly reasonable. We have flown American in the past when they had the best times for our schedule. Even though they aren't my top choice I would fly with them again.
Rosa M.
Burien, WA
218 reviews
I've used AA many times in the past, haven't had any issues. Their seats aren't the roomiest but if you want leg space with any airline now a days book a seat that allows for it.
Carolyn M.
Waterville, WA
167 reviews
Globetrotter Expert Level 1
I never buy tickets with American Airlines but sometimes I end up on one of their flights for a connection and never have an issue. Clean planes, friendly staff. Always pleasant
Alexis M.
Naperville, IL
111 reviews
Good customer service. My favorite airline is Southwest, but I would happily use American Airlines as well. I use it maybe once every year or two. Would recommend
johana c.
miami, FL
48 reviews
An action in buying a passage of avian most of the times this. Their attention is incomparable, their schedule always stays the margin of what the ticket indicates is the maximum. I highly recommend it
Natasha M.
Wood River, IL
29 reviews
Flew on this airline a few times.
Most of the time they were on time but I have encountered delays and last min gate changes that left many scrambling to get to their gate on time.
Daniele H.
Mission Viejo, CA
169 reviews
Globetrotter Expert Level 1
I have had good experiences with American Airlines in the past! I like premium economy as the seats have gotten smaller and smaller in the economy section in terms of leg space
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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