American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,973 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19973)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Anna O.
Hampton , VA
4 reviews
Very horrible flight, bad customer service. I would never fly with them again. I had a 12 hr canceled flight with no heads up or compensation. After charging me extra for my baggage.
Jaileene S.
92 reviews
Amo American, pero comparado con otras compa√Ī√≠as sus precios son realmente sobre evaluados. Pero en cuanto la atenci√≥n y el buen manejo con sus clientes. Les doy la mejor evaluaci√≥n.
Tiffany C.
Dublin, OH
38 reviews
I haven't flown every single airline out there, but I fly American often enough that I feel it's reliable for getting me from place to place. I love that Chase rewards allow for you to redeem travel, as American isn't as cheap as I'd like it to be.
Jenna M.
Wollongong, NSW
47 reviews
Globetrotter Expert Level 1
Horrible had a 3 hour delay and staff were very rude! A lot of turbulence although I believe that was due to weather so non blameable. Was a cheap discounted flight, so I got what I payed for
Jade S.
7 reviews
American Airlines never fells to make us happy! They always provide quality customer service and are always on their ‚ÄúA‚ÄĚ game! We will definitely be flying with them on our next trip.
Kate J.
Chicago, IL
43 reviews
Always had a great experience with American Airlines. The plans are always clean and the terminals are easy to get to. I would love to see them put the phone chargers in every plane
Charidan B.
1 review
Every time I fly with American Airlines, I am super impressed. The flight attendants take the time to insure that everyone feels safe and is taken care of. I’ll always fly American!
Danesi S.
Odessa, TX
19 reviews
American Airlines have been so good to me every time I fly by myself or either my daughter they’re always so helpful. One time the rescheduled my flight three times with no problem!
Sol Q.
Cutler Bay , FL
85 reviews
Globetrotter Expert Level 2
Overall s good company I don’t have to much to complaint the only thing was on my last vacation to Switzerland the play had no go so it was a boring 7 hrs fly and the food is very bad
Emily C.
1 review
Customer service was not the best when I was trying to get an earlier flight. Felt like they talked down to me. The flight itself went smoothly and crew was nice. There are other better airlines but if it is one cheapest tickets I would recommend
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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