American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
(20,010)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20010)
Q&A (71)
Media (85)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Alexis G.
16 reviews
Riding on planes is not my favorite thing to do but with this airline they make it manageable. If I need to fulfill my dream of traveling this airline is definitely in my list of choices.
Gladys B.
New York, NY
220 reviews
Probably the worst airline I've ever flown in. Not only are they always delayed at jfk but their flight attendants are rude and very rarely help. I now only fly continental, jet blue or spirit.
Nelly F.
San Francisco, CA
32 reviews
Globetrotter Expert Level 1
My best friend and I took this airline for our vacation last year in Cancun. So far... this has been one of my best vacations. The staff was friendly and helpful. Flight was on time. No issues.
Bailey M.
Columbus, OH
9 reviews
Flying can sometimes come with certain challenges but on American Airlines I always know that I am going to have a friendly, effortless experience! Every interaction is met with strong customer service and I will not hesitate to book my future trips with American!
Alex H.
La Puente, CA
91 reviews
Globetrotter Expert Level 1
Great airline! Always attention to customer service. They attend to the customer very well. Flights are always good too. The planes are very roomy and comfortable. They are a very good airline! 
Karina R.
Tamarac
11 reviews
Globetrotter Expert Level 1
Used to use them a long time ago, however I have since relocated from NYC and where I live now their flights are more expensive to where I usually travel to. I would definitely use them again if they lowered their prices to the Caribbean.
Leianna H.
Wellston, OH
172 reviews
Love taking American Airlines, tons of space on the planes, very friendly flight attendants, always love getting snacks while on the place! And easy and non-stressful landings and takes offs! Great airline!
Ashley M.
Traverse City, MI
30 reviews
American Airlines Airline Company is great, their terminals are well kept, staff pleasant, planes tidy and in flight services decent. The pet policy they have is disgraceful at best.
Holly C.
15 reviews
They are seriously awful and ever bad experience I've felt with on a flight has been with them or united airlines.Avoid completely and pick anyone other than them and save yourself some trouble
Cassondra J.
Fort Worth, TX
65 reviews
They're always on time at least w my luck! I don't catch myself being scared on their flight LOL. & for the most part their pretty affordable. This is my go to & I will continue to stick w this company!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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