American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
(19,991)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19991)
Q&A (71)
Media (85)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
PJ D.
124 reviews
My family and I last flew with American on a trip to Spain. The flight was fantastic and very enjoyable. Every time we plan a trip and need to catch a flight we use American Airlines. I am very satisfied with their service.
Ashley L.
Dallas, TX
66 reviews
Globetrotter Expert Level 1
I have found my flight experience on American Airlines to be quite nice. Usually a reasonable price. Coach is nothing fancy but they safely and cleanly get you from point A to pint B. I fly American normally when traveling.
Litcy P.
Bothell
68 reviews
The times I have used this airline has been a great experience the staff is very friendly and I've used it every once in a year. The costumer service is amazing they do not bother you if you're sleeping. I highly recommend it.
Fernando A.
Chicago, IL
34 reviews
Each time I have flown using American Airlines, I haven’t been delayed or had lost luggage. Great customer service when I had to switch a flight and appreciated that they were patient with my throughout the entire process.
Tyre H.
Bronx, NY
19 reviews
I absolutely love flying American Airlines. When I went to Miami I flew AA and everything was nice & smooth, great customer service and I love the updated planes with the tv's to watch movies throughout your entire flight.
Khadijah R.
Brooklyn, NY
6 reviews
very convenient. I don't really have an opinion. I'm just very indifferent they don't have anything that really makes me feel ecstatic. The flight attendants were polite and that all I can say. I was satisfied overall.
Cynthia B.
Bronx, NY
75 reviews
To keep this short, I got stranded for two days in Miami because of a snow storm and there were THOUSANDS of people waiting. They should have been way more prepared.
Jessica C.
Lombard, IL
57 reviews
Globetrotter Expert Level 1
In my most recent AA travels, I have had great experiences especially with flight attendants which is very important. I wish their rewards was a bit better I feel like you have to fly A LOT before you get anything back.
Parisa S.
Antioch, TN
104 reviews
Globetrotter Expert Level 1
It's a pretty good airline. One of the things I do not like about it is you have to pay $25 for your luggage. But they have nice flight attendants and are professional. Traveling all the time they are a company I use often.
Andrea A.
Miami
67 reviews
Cada vez que viajo siempre mis boletos siempre ultilizo esta compañía para viajar son súper puntuales y el servicio el impecable son recomendados por mi parte el chequeo es fácil y rápido todo de forma rápida y práctica
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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