American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,880 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19880)
Q&A (71)
Media (84)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Mary W.
Elgin, IL
104 reviews
I've never had a major problem with AA, but they're still to me a so-so airline like most of the big air transport companies. Unfortunately the American air companies tend to be mainly out for a profit of any kind these days.
Hannah W.
Selma, NC
28 reviews
When flying with this airline 1st class was subpar. I have a five hour delay because my plane was broken. And they kept lying to us saying we were about to take off. I was not satisfied at all. I will not fly with them again.
Lorna K.
Linwood, PA
19 reviews
My flights from Philly to Orlando and back are typically on time. The staff is nice, particularly if you are nice to them. Travel hint: flights tend to be booked, so if you're traveling to Disney and taking the Magical Express, check your carry-on for free at the gate and let Disney's bus service take it to your room for you. Jut don't forget your yellow tag.
Gaby R.
Grand Prairie, TX
30 reviews
I love the service in first class. I love this company and I trouble with this company every time I trouble, I been to places like France, Argentina, Colombia, New York, Las Vegas, New Jersey, Miami, Atlanta. Amazing company
Taylor S.
2 reviews
Flown with them once. Got to my destination on time and was very comfortable the duration of the flight. Flight attendants were very friendly and helpful. I would recommend to others looking to fly through American Airlines!
Shelby G.
Chattanooga , TN
78 reviews
Globetrotter Expert Level 1
I've flown with American Airlines many times as well and I love this airline! Can always find really great prices! They staff is always friendly and I've never experienced any problems with booking or my flights being late or delayed.
Heidi B.
Houston, TX
11 reviews
Fly American occasionally for international or long haul flights. Have generally had good service with few delays. Only had baggage lost (and recovered) once. Not my top pick of airline due to my location but a great option.
Devin G.
115 reviews
Great airline with great employees. I've never had a bad experience with American Airlines. I like that they check bags or valet them at the gate and if a connection is missed they try and get you on the next flight. Overall a great airline.
Audrey K.
Dallas, TX
13 reviews
Love using American I have points built up from years and years of flights with them! I don't love how flights can sometimes. We delayed more often than other airlines it feels like. But love the friendly people at American!
Zoya Z.
40 reviews
I love flying with American. Fly attendants are super nice and helpful. And very time I have had problems with flights being cancelled, American Airlines finds a way to either compensate, or make the rest of the flight better
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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