American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

Top Questions See all 747 Q&A

  • Where have you been in the past Year?4 Answers
  • American Airlines Airline Company would anyone suggest Th...4 Answers
  • Where have you traveled to in the past year? 🌏 American A...11 Answers
American Airlines Airline Company
American Airlines Airline Company
Reviews (20,549)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kenneth A.
Los Angeles
21 reviews
I have always had positive experiences with AA and I love that with most of my flight I get free wifi due to a joint agreement with my phone service and the airlines. Overall, I have no complaints about AA and I will continue to fly with them.
Kiley Y.
Portland, OR
39 reviews
Flew from San Fran to Sydney-- 16 hour flight was as good as it could be! Crew switched out midway through and were helpful and welcoming throughout the flight. My family member is a platinum member, so we sometimes get bumped to first class!!
brooke p.
Gilbert, AZ
137 reviews
Globetrotter Expert Level 1
American Airlines is an airline that is a middle grade. The seats are pretty uncomfortable but you have more leg room than Frontier. I really like that you still get drinks at least! This isn't my airline of choice but it isn't my least favorite.
Naiha M.
113 reviews
Globetrotter Expert Level 1
I love American Airlines. Super comfy seats and very friendly! The gave a lot of complimentary snacks as well. The staff is very cooperative and helpful. Prices are a little expensive but definitely worth it! Wish they would have free baggage.
Nikki B.
Lubbock, TX
17 reviews
American Airlines has a great app that's actually pretty useful! It keeps you updated on takeoff delays or gate changes. The luggage tracker also let's you know if your bag is still on the plane or if you can expect your bag to be coming out.
mistura a.
2 reviews
They always have cheap flights which is a huge plus! It's one of the airlines i frequently use when traveling. I've rarely had any issues with this airline. They always have flights to majority of destinations. I would recommend it to people.
Jina V.
Corp Christi, TX
70 reviews
Globetrotter Expert Level 1
Service not the Best Buy aircrafts are up there definitely some more on the comfortable side rather and compared to other airlines like I️ said I️ would just about only change the service given from this company rather than anything else first
Hayley K.
20 reviews
This airline helped us find a seat home when our honeymoon flight home was overbooked. They also served us complimentary champagne on the flight, and announced our recent marriage. We felt special, and they were all very helpful and friendly.
Kristen J.
55 reviews
Globetrotter Expert Level 2
I love flying American Airlines. It always feels like home to me. They're so nice and the flights are always clean and relaxing. They have wonderful customer service. My favorite part is having the wifi available now! I'm definitely satisfied. 
Sydney H.
Saugus, MA
39 reviews
Globetrotter Expert Level 1
I've never had a problem flying American! It's always been a nice flight that gets me where I need to go. I use them while flying to Florida. Their customer service is easy to reach and helped when I had questions about flying with my infant!
ashley r.
295 reviews
American Airlines Airline Company would anyone suggest This airline or suggest a better airline for international travel?
Pasha P.
30 reviews
United or American airline ?? I personally like United better. Always got delayed with America airlines
Shakeymama :.
Houston, TX
151 reviews
Globetrotter Expert Level 1
Where have you been in the past Year?
Shelby M.
Grand Rapids, MI
160 reviews
So we are going on a trip to Mexico, most of the flights are American Airline. What kind of experiences have people had? Do you recommend it? How is first class?
Amber L.
283 reviews
Do they charge for the first checked bag?

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