American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,962 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19962)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Caitlin D.
Delaware, OH
84 reviews
Globetrotter Expert Level 3
I have always had a pleasant experience using this company. Normally, I do not travel often, but when I do I've always had a positive experience. I do find the most of their planes are very small for sure trips, and they can be extra tight compared to others.
J A R.
Long Beach, ca
6 reviews
Globetrotter Expert Level 1
Always on time and organized have been using them since I can remember. They have always been accomadating when traveling with my infant and have provided extra assistance during days of my i juries. Over all I recommend AA to all my friends and family 
Katrina A.
Charleston, SC
31 reviews
I’ve always had a bad experience with American Airlines. They are not my preferred airlines, but when I travel with friends, they always end up booking our flight with AA. They can have affordable flights but the caveat is the flight always get delayed.
Kristine C.
Waipahu, HI
13 reviews
Very cheap affordable price, but be careful! Most of the time, they loose personal items/baggages!

Their sit is also comfortable!
Definitely recommend, only because they tickets are cheap. Hopefully you don't get your sits taken from u by over booking.
Cheka P.
31 reviews
Never had trouble when flying with this airline. They are very cooperative and we’ll at informing you about something on the flight or if you have layover and the gate number has changed. Always provide snacks for free on the plane which is a plus also.
Robin M.
23 reviews
The newer airplanes are great. Clean, and spacious for seating and storage. The snacks and drinks are nice to have mid flight. They have free wifi during many flights to watch movies on your own device which is definitely a perk. I would fly them again
Amanda B.
Lakeland, FL
53 reviews
Globetrotter Expert Level 1
American Airlines has always treated me well. I recently needed to travel to Hawaii at the last minute due to my mother's passing. With two weeks out, American Airlines was the cheapest option by nearly $500. I always choose American whenever possible.
Jerelyn G.
Chattanooga, TN
20 reviews
They're quality! They have good customer service and the flight attendants are super helpful as well. Flew my cat to Tennessee when I moved out here and everybody was great about him.
salma f.
Monticello, MN
4 reviews
This is one of my favorites airlines, the prices are affordable compare to another airlines and they have a great service. The planes always are very commfortable! This is my go to airline for my family vacationes every year, I totally recommend this
Vincenzo L.
Hightstown, NJ
4 reviews
American Airlines is a very good, and on time most days. I traveled all over they country for work last year, and out of the two months I was out in the road. I think my flight was delayed only once. I would highly recommend this Airline to anyone.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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