American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,975 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19975)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jennifer Q.
Miami Lakes, FL
91 reviews
Globetrotter Expert Level 2
I really love flying American Airlines, there is a level of trust and quality you just can't get with the more inexpensive airlines. I definitely try to book American Airlines when available even if it's a little more expensive. You get what you pay for.
Kristine C.
Waipahu, HI
13 reviews
Very cheap affordable price, but be careful! Most of the time, they loose personal items/baggages!

Their sit is also comfortable!
Definitely recommend, only because they tickets are cheap. Hopefully you don't get your sits taken from u by over booking.
Briana C.
Leominster, MA
17 reviews
American Airlines is the airline everyone knows. It's nothing special but it's not terrible by any means either. They're very accommodating, at least in my experience with them. Seats are as comfortable as they can be when you're packed in like sardines.
Vincenzo L.
Hightstown, NJ
4 reviews
American Airlines is a very good, and on time most days. I traveled all over they country for work last year, and out of the two months I was out in the road. I think my flight was delayed only once. I would highly recommend this Airline to anyone.
Maximus M.
Pennsylvania Easton
4 reviews
American Airlines is a amazing airline service. I use it every time I got out of state. The people are nice the food is delicious and there are never any sort of problems. If you don't know which airline to choose for your next vacation choose American.
Robin M.
23 reviews
The newer airplanes are great. Clean, and spacious for seating and storage. The snacks and drinks are nice to have mid flight. They have free wifi during many flights to watch movies on your own device which is definitely a perk. I would fly them again
Whitney L.
['Brookhaven', 'GA'], GA
53 reviews
Globetrotter Expert Level 1
American Airlines is in the middle of the pack when it comes to airlines. The pros are that they don't make you pay for every little thing, although you do still have to pack for a bag. The cons is that they aren't the most accommodating about changes.
Julian C.
Claremont, CA
65 reviews
Globetrotter Expert Level 1
Okay, but definitely has so much room for improvement. American Airlines is just an average airline. Nothing special or nothing that really deters me from flying with them. If a fare is cheap, I'll fly with them. I wouldn't go around touting them though. 
Shea O.
53 reviews
I took 5 American Airline flights this year and I had a great experience each time. I never felt uncomfortable and the flight attendants were so sweet. The turbulence was minimal to none. My favorite part was looking out of the window. Highly satisfied.
Tory N.
Fort Worth, TX
64 reviews
My favorite airline! As long as you're patient and polite, the employees will in turn go above and beyond to give you great service. If you ever get the chance to fly first class on an American flight, do it! You'll never want to fly the same ever again
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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