American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

Top Questions See all 747 Q&A

  • Where have you been in the past Year?4 Answers
  • American Airlines Airline Company would anyone suggest Th...4 Answers
  • Where have you traveled to in the past year? ūüĆŹ American A...11 Answers
American Airlines Airline Company
American Airlines Airline Company
Reviews (21,350)
Q&A (71)
Media (91)
Leave a Review
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Misha T.
Belmont, NC
50 reviews
Globetrotter Expert Level 1
Decent airline company, I haven't had a negative exeroence with them. I didn't like how I couldn't pick my seat before the flight but on the plus side I did get upgraded into a nicer seat. But being on "standby" was rather annoying esp with everything in news about people losing their seats due to overbooked flights
41 reviews
Globetrotter Expert Level 1
Not one of my favorite airlines but they do their job. I don't like the fact that they are affiliated with United but they are better than them. I'm not sure if I would fly again or recommend to anyone but the prices are low and may be worth it if the flight isn't long. They're usually are delays and service is ok.
Anique R.
Atlanta, GA
50 reviews
The quality is so great ! I love the selection of shows and movies I can watch during my flight. It really takes my mind off the length of the flight and that I am even on a flight when. Get absorbed into a program. I like that they provide some type of food. The leg room is good which I appreciate cause I am tall.
Shiela A.
11 reviews
American Airline is not the best airline but it was not even the worst one.  They have a good customer relation service.  It may not great but it was a fun experience still.  It is not cheap but not even pricey.  Price is just ok.  I am satisfied with my experience with them, though.  
Angela O.
14 reviews
I really enjoyed my flight on American Airlines. The flight attendants were right on point in making sure that we had everything that we needed.  The pilot introduced himself to everyone on board and was very polite. The seats and floor could have used some cleaning but overall it was not a bad experience.
Tiffany J.
6 reviews
Lax-Den is a common route for me. But I will never forget a recent flight where the gate agents were aware of an intoxicated passenger and protected the entire flight from the aggressions of that passenger. American Airlines doesn't always get my business, but I will be more open to considering them after that trip.
Sara M.
69 reviews
I love American Airlines! I have never had any delays with them and their service is always great. The seats are a good size and as long as you get on the plane in a timely manner you should have room for your bag overhead.
Kelly N.
Lacey, WA
52 reviews
The seats in economy aRe super small, uncomfortable and do not recline much. The snacks they give you during the flight suck. Those flaws aside, the flight crews I've flown with were very friendly and accommodating. The flights always land on time and are relatively inexpensive. I'll definitely fly with them again.
Victoria E.
Winter Park, FL
21 reviews
I usually fly non-res with American, and sometimes they give me a hard time with my booking. When I have a ticket I have no problems at all. I love the snacks and drinks. I would recommend this airline to friends and family!
Maggie G.
40 reviews
 The staff was so kind!  International flight went very smoothly, the staff was very accommodating as our prior  connecting flight was very late and they held the flight for our group. The entertainment was highly satisfying as they offered numerous FREE movies and had multiple plug-ins for phones and other accessories 
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
206 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

Sign up to join our community!

Influenster Cashback
We recorded your visit.
American Airlines Airline Company

was opened in another window. If you made a purchase Cash Back will be automatically added to your Ebates account tomorrow.

Please confirm your email.
If you have an existing Ebates account, make sure to enter your Ebates email

6 characters minimum. Password must consist of letters, at least 1 number and 1 special character.