American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
(19,988)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19988)
Q&A (71)
Media (85)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
KJ T.
22 reviews
I always fly American. They have friendly staff, and in the very rare occasion there is an issue with a flight they find a prompt solution. My flights are always on time and nice and smooth with very reasonable fares. And you can sign up for their AA advantage card and earn points for further trips
Beth L.
yonkers, ny
26 reviews
Globetrotter Expert Level 1
Needs more legroom!!!! Especially on intl flights. Don't like being stuffed like  sardines in my seat. I have longer legs and knees into seat in ftont  of me.even worse when front passenger reclined.cross country flight
They were average nothing  jumped out .. service average.
Melissa S.
Mesa, AZ
38 reviews
Globetrotter Expert Level 1
I feel like anything is better than spirit (I’m sure you heard about the hamster scandal). I don’t know that I’m extremely partial - my husband buys all of our tickets and I never pay attention to which companies we pay respect to - but I think they have tvs, chargers, and Moni snacks. Cozy enough!
Joanna G.
Fort Worth , TX
23 reviews
We live in a major hub! Which makes flying to great destinations cheaper and easier to fly in and out of!! Traveling is something my husband and I enjoy doing! American Airlines will always be our go to Airlines!
Taylor M.
Morgan Hill, CA
131 reviews
Globetrotter Expert Level 3
I refuse to fly with American Airlines again. They are an inconsiderate non helpful business. They never seem to care about their passengers. For the amount of flying I do, about 12-15 trips a year, this airline has been by far the worst experience every time.
Sarah G.
Arvada, CO
226 reviews
Globetrotter Expert Level 1
My experiences on American Airlines flights are average at best. I've never had an especially negative experience but nothing to write home about either. The seats are small and tight unless you pay for an upgrade, which I won't do out of principle. I'm giving them another try this fall to Cabo with my husband.
Pamela W.
San Diego , CA
255 reviews
Flying has become such a hassle. TSA is horrible and most airlines have become insanely expensive. AA is probably the last airline that hasn't lost its touch. They still offer a complimentary drink and sometimes a snack.
Sabrina H.
Shelbyville, TN
93 reviews
Flew American Airlines on a trip to Vegas. The round trip tickets were on sale at the time of purchase. Do not like have to pay for my bags that I checked in. The inflight movie was nice. Would recommend southwest , you don't have to pay extra for checked in bags and the non stop flights are awesome
Allison K.
Chicago, IL
27 reviews
Globetrotter Expert Level 1
American is the same as another other large American brand of airlines. There’s nothing particularly good or bad about them. The perks of American only come when you have status with them. And even then it can be a hassle to cash in on your perks with all of their red tape. I do enjoy the new basic economy fares for quick weekend trips!
Christina S.
San Marcos , CA
148 reviews
Globetrotter Expert Level 1
American airlines is a great airline to get from point a to point B. I don't fly American as often, I haven't found too many affordable deals. However, many of my family members frequently use American and are satisfied!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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