American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,974 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19974)
Q&A (71)
Media (85)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Maria V.
9 reviews
Me gusta mucho ya que el personal es muy amable, las aeromosas son atentos y el viaje es muy, muy tranquilo. Las veces que he viajado no he tenido ning√ļn problema, la turbulencia gracias a Dios ha habido, y que soy muy duro en lo que son los t√©rminos de vuelo.
Jennifer L.
Dix Hills, NY
235 reviews
Globetrotter Expert Level 1
American Airlines always has flights for where you want to go. I fly their airline once a month to go from New York to Kansas to visit my boyfriend. They are always accommodating. Their new planes are very nice and I love the new TV screens in front of you. They have a lot of functions.
Leah D.
194 reviews
Globetrotter Expert Level 1
I flew American Airlines from Pittsburgh, Pennsylvania to Charlotte, North Carolina & then over to Rome! All in all a great flying experience. I felt that I was in good hands with the flight attendants & our captain was very timely & gave us a great, smooth flight.
Terrica K.
Dallas , TX
127 reviews
Globetrotter Expert Level 1
I love American Airlines. They are the only airline that travels from my small hometown of Texarkana and is very important to our growth and my travel. I use them every time I fly. I dislike that they often cancel flights on Sundays for what seems to be no reason, but other than that it is fine. They could definitely use some more comfortable seats and TVs on the older planes.
mariluz E.
Doral, FL
58 reviews
Bueno solo una vez en mi vida tome esta aerol√≠nea, la verdad no me gust√≥ mucho, ya que al menos debieron dar algo de picar y no solo una bebida, era un vuelo de 3h y 1/2 y se necesita algo de comer y m√°s porque debes estar varias horas antes en el aeropuerto y es m√°s dif√≠cil cuando es el primer vuelo de la ma√Īana
Aryn K.
Brainerd, MN
3 reviews
I flew out of Dallas using American Airlines a few times. I've also used them internationally going from South Korea to Dallas. The planes are always well kept, flight attendants friendly, as well as their check-in staff. The tickets are reasonably priced, too.
Eden L.
189 reviews
Globetrotter Expert Level 2
Flights on time going to europe, but food horrid... old planes... no power outlets.. uncomfortable seats. Returning from europe poor food, no power etc and long delay on tarmac after stop in philly on way home. If I hadnt gotten such a deal on rt flight Id be more annoyed by it.
Grace F.
new york
89 reviews
I've been an American Airlines AAdvantage member for the past couple of years, having flown most recenty on a trip from Miami to Cleveland after vacation. AA is always prompt, polite and comfortable. I experienced no trouble so far in my AA travel interactions.
Cam S.
Tuscaloosa, AL
57 reviews
I like American. They could do better their snack choices on the plane though. Every time I've ridden on American I haven't had a problem. Their service was good but not great. One time I had a flight attendant spill a drink on me and all she said was sorry, she didn't help me clean it up or give me napkins or anything. I was sticky for the rest of my 3 hour flight
Jessi R.
3 reviews
Recently flew from LAX to Hong Kong On AA. Compared to flying on other international airlines, overall AA falls right in the middle. It only took one simple phone call to request a Gluten-intolerant meal 24hrs before boarding and the meals were okay (economy airplane food is never really great). The seats weren't too uncomfortable and the drink selection was great! 
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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