American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,566)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,566)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Maria M.
Brooklyn
87 reviews
I’ve travel with them several times because the prices are more than reasonable if you buy them the day before, some other companies put the prices on the sky, sometimes they got cancel with no explanation so keep that in mind, apart from that, everything is good.
Taylor W.
Casselberry
16 reviews
We love to fly American, my husband and I! So much so that we got a flight miles card with them! They always cater to you and have great customer service with great pricing as well. We love that they have a tv and movie app that is free for your phone when you fly
Cindy T.
Lincolnwood, IL
239 reviews
Globetrotter Expert Level 1
One of my favorite airlines. They always give you snacks and beverages. There is also a tv for you to watch movies, which is nice when you’re bored. The customer service is great and the flying experience gives you enough room to be comfortable during your flight.
Diana C.
Houston Tx
52 reviews
I love to travel there they serve you very well and the seats in perfect condition very comfortable everything and everyone is at your disposal for anything I really recommend it fascinates me although I almost do not travel but the times I have done it i have fun
 I booked my flight months ahead, and about a month before they called me and said the flight I had booked was cancelled and they needed to rebook it at a different time and to Dallas instead of Chicago. The agent was a little rude because i was not happy that now I would have to go at 3am instead of 7am. She actually said “do you mean to tell me you don’t want to get up early?? It also meant i had to change reservations for hotels because of the timing so I was not thrilled.. The first leg to dallas was ok
Madison K.
San Antonio
25 reviews
American Airlines has been my favorite so far and I am highly impressed with them. The flight attendants were so nice and treated me great. On my seven hour flight I was not bored because of the nice TVs and multiple uses for them. Thank you American Airlines!!!
Sandra T.
Mesa
16 reviews
I have flown American Airlines domestically as well as internationally and found this airline to be very clean and on time with their flights. They were also extremely accommodating when I had my handicap mother traveling with me. This made a huge difference in our overall experience. I would like to see American Airlines offering more specials because usually when I’m looking at traveling- their prices are the same as Delta or United. It would be nice to have an incentive monetarily to use American Airlines more...
Kaitlin D.
Mount Airy
17 reviews
Globetrotter Expert Level 1
After flying with American, I will never fly with anyone else. My fiancé’s dad works for American, so I am a little biased. But the staff are the friendliest I’ve ever seen. The planes are so nice. The service is great! And the flights themselves are reasonable!
Ashley C.
Concord, NH
16 reviews
Globetrotter Expert Level 1
I had a great experience on American Airlines in August of 2011 from Boston to Los Angeles. The movies on the plane were wonderful with lots of options. The flight attendants were very informative when there was a delay and friendly throughout both our flights.
Christina M.
Douglasville
19 reviews
American Airlines was a nice ride. People on the plain were very nice. As soon as you sat on the plane they were already getting food and drinks.  Costumer service was very helpful. If you have kids on here they will be able to watch a movie as well. 
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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