American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20000)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
thegreeneffect G.
25 reviews
I like flying American Airlines. Have always had a decent time with them. Don’t care for the prices but that’s what you get with air travel. Employees are awesome
Dawn C.
Saint Louis
26 reviews
Haven't ever had any major problems with this airline that I can remember.Only lost my luggage on my honeymoon for my first marriage.But they forgiven.It was found later on.
Calysta G.
Auburn, ME
14 reviews
The service was as fast as expected  for a fast moving airline trip. The attendants were very attentive to the consumers needs and were very respectful 
Paulina G.
25 reviews
It’s a good product but it tends to be picky. Sometimes it works well and other times it won’t help out at all. I don’t know why. I also find it to be too pricey.
Victoria A.
Irving, TX
101 reviews
Usually fly American. They tend to mess up every now and then but over all I like traveling with them. All the years I’ve traveled they’ve only let me down twice.
Daniele N.
5 reviews
I prefer Swiss air and jet blue and the Italian airlines better. I also enjoyed the Australian airlines I took... jet blue is the best for domestic lots of snacks
Amanda B.
Pleasanton , CA
78 reviews
Globetrotter Expert Level 1
They were fine. We have used them several times going back and forth from Texas to California. Nothing to be angry about but nothing especially stellar to report.
16 reviews
Probably the worst group to fly with. They lost my luggage. They had no idea where it could be. How does that happen in 2018? I would rather walk barefoot to my destination than fly with these nitwits. 
Melissa M.
Hollywood, CA
80 reviews
I love flying American Airlines. Always great when it comes to updating you on your flight and checking in. They also allow you to bring a carry on which is always nice!
Daisy D.
Oklahoma City, OK
256 reviews
Globetrotter Expert Level 1
Mediocre - nothing out of the ordinary. I will say that the safety guideline brief was pretty entertaining but other than that, seats were small and snacks sucked!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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