American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(21,301)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (21,301)
Q&A (71)
Media (91)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jessica K.
san francisco
20 reviews
Globetrotter Expert Level 1
Good airline but isn’t my to-go! Don’t really remember it to be magnificent but definitely above average. I never had a bad experience with them. I’ve flown with them twice so far.
Sarah P.
Bellevue, WA
109 reviews
Globetrotter Expert Level 1
This was a pretty standard airline experience. I liked that the seats were chosen before the flight and that the lining up to board was organized and efficient. Snacks were a plus!
Maddie H.
Orlando, FL
117 reviews
My mother used to be a flight attendant for American Airlines. I've never had a single bad experience with this airline, and it's great to know they treat their employees so well.
Jennifer P.
Sterling, VA
51 reviews
American airlines thus far is one of my favorite airlines to fly with.  The hospitality is grade A, they almost always offer a good deal, and the plane has a decent amount of room.
Catherine O.
Decatur, GA
76 reviews
I really like American airlines. They give me snacks on board. They're not strict about the carry on items, and every flight attendant I've ever met has been friendly and helpful.
kelsey d.
Delevan, NY
66 reviews
The prices are usually good. But you have to pay for a lot more, like luggage and carry on type. I hate their small planes, they sketch me out but I guess you get what you pay for
Kaleigh M.
31 reviews
Best plane service to travel with always a safe travel and calm travels no other airlines I think I could switch to honestly , comfy seats and great service I love this airlines !
Beth M.
Hickory, NC
36 reviews
The flights are typically on time, and not usually filled to capacity. I’m sure to find a convenient flight for my needs, flying several times a year. I do recommend this airline.
Nimra D.
Morton Grove, IL
136 reviews
Globetrotter Expert Level 1
It‚Äôs not one of the cheapest options out there, but since I have an American Airlines Aadvantage credit card, I get rewards from which I can travel with them for free sometimes. ūüėć
susan K.
63 reviews
Globetrotter Expert Level 2
Great airline (most of the time).  I have their credit card which earns me free miles and they are normally available to use at the times we are planning our yearly vacations.  Being a member of their frequent flyer program also gets us priority screening through the TSA which is very beneficial and appreciated.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
206 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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