American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,905 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19905)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jordan H.
Sealy, TX
9 reviews
They're fine. You get what you expect. Nothing less, nothing more. Reliable, friendly (usually). Still prefer southwest, but would fly American if southwest isn't an option.
Sarah O.
10 reviews
I was on a flight from Heathrow in London to Chicago O’Hare. Long flight, but good customer service. The seating is not as comfy as some other airlines and they don’t have a ton of accommodations.
Andrea B.
Brooklyn , NY
14 reviews
I love America, and also have the credit card that gives you extra perks. I always enjoy my flights within the US and also International! Best Airline to fly forsure. 
Maria B.
San Antonio , TX
69 reviews
Globetrotter Expert Level 1
American is alright. I only fly American or United for work. Personally, I wouldn’t fly unless it was the only option. Like that you can pick your seat but seats are small.
Karmen D.
Fort Mill
3 reviews
Flights are usually too crowded. The price is pretty good though. I find that flights are often overbooked. Weather delays cause the airlines to rebook inconvenient flights
Heidi F.
75 reviews
Globetrotter Expert Level 1
I have flown AA the most of any other airline. I appreciate the kindness of the employees. I appreciate the obscure locations they travel. I appreciate the cold drinks and snacks given. Keep up the good work.
Zinab A.
Erie, PA
103 reviews
They are okay i only get on for a half an hour to an hour for that time it is good and comfy i don’t travel that much just very little costumer services are nice and helpful satisfied with them
Nathalia P.
9 reviews
Sus aviones son muy viejos, no son cĂłmodos,
la comida regular. Lo use la compañia para un vuelo internacional y no me gusto mucho, esperaba mas comodida y servicio de ellos
Monika K.
7 reviews
Another okay airline. Why do you have to pay so much for the airline ticket, and then on top of that pay a couple hundred more dollars if you want to take luggage with you.
Manar A.
17 reviews
I always travel in the US through this Airline company and their flights are safe and comfortable, gave it four stars because I went through some issues while on the plane.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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