American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,456)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,456)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Bailey S.
Prior Lake
65 reviews
I know airlines give you something different every time you fly but my go to is American Airlines. I do not ever get stuck in airports like I do when I fly with other airlines. They've always treated me well. I am satisfied with their services. 
Shannon V.
Minnetonka, MN
35 reviews
If it’s the only option, it’s not horrible but definitely not the greatest experience. We missed our flight due to customs and the American Airlines representative was extremely rude.
Miranda C.
West Fargo
22 reviews
I’ve always had great experiences using this airline. There have never been any plane issues and the service has always been great. Overall, I would recommend this airline to friends.
Angie S.
Austin
15 reviews
Service was pretty good, if you're going for the food, I suggest to get your own snacks etc, though like all or most airlines there is a long wait for everything, especially boarding.
K R.
Cerritos, CA
18 reviews
American Airlines is great! I’ve often flown this airline for business trips and always have a comfortable flight. It’s always a bonus when you have an aircraft that has personal TVs!
Addie S.
6 reviews
Great service! Really enjoy flying with them. They have nice flight attendants and staff. I’ve never had a particularly bad experience with this airline. I recommend flying with them!
Zoe L.
Jefferson City
7 reviews
Has always been a great airline to travel with. I had to stay at the airport over night since my connecting flight wasn’t until the next am and they provided me w pillow and blanket !
I use to really love this airline when I traveled. Last trip I took my return was on an American Airline flight and the seats are to cramp in with each other. Their prices are too expensive. I wasn’t happy when I last travel.
Jackee M.
Bradenton, FL
44 reviews
Have always been satisfied with American Airlines. I can't recall ever having a bad experience while flying with them. Yes there have been delays, but that's to be expected at times.
Meg D.
westerville, OH
66 reviews
My dad travels all the time, almost every week and because of that he only trusts American Airlines. Great service great people, getting you where you need to go as fast as they can.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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