American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
(20,005)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20005)
Q&A (71)
Media (85)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kelley J.
Gaithersburg, MD
25 reviews
Eh. Nothing special about AA. Recently planes I’ve been on have been dated. Also experienced minor delays. They’re not my first choice when selecting airlines, but I’ve certainly been on worse!
Courtney C.
Douglasville, GA
12 reviews
Easy booking! Easy process getting on/ off the plane. Great for short or long distance flights. Flight attendants and staff were great and friendly! The seats aren’t the most comfortable. 
Haley M.
11 reviews
Globetrotter Expert Level 1
I used to be based out of Dallas so American was my go to for direct flights. It’s not the best airline but I have personally never had any problems. The international stewardess could be a lot friendlier. You can normally get good fares and I’m overall satisfied.
Michelle R.
Conway
41 reviews
Globetrotter Expert Level 1
American Airlines seems to have lower their hiring standards over the years. Flight attendants have seemed overworked and almost annoyed during beverage service on several of my recent flights.
Sara M.
Bordentown, NJ
413 reviews
Globetrotter Expert Level 1
Gosto bastante dessa cia aérea. Por mais que você em dia as cadeiras sejam super desconfortáveis ! E os snacks não são tão bons. Mas pelo menos da um público melhor . e muitas vezes tem promoções , então realmente vale a pena.
Latia R.
60 reviews
Decently priced airline tickets. Are very good a helping you out if you happen to miss a flight. Once I missed a flight and they where able to book one for the next day at no additional charge.
Nalie R.
Randolph, MA
109 reviews
Not the greatest. The plain is uncomfortable and the flight attendant are not the best. The only good thing about American Airlines is that they have cheap tickets. I guess you get what you pay for.
Brooke N.
138 reviews
Very comfortable seating. A gracious flight attendant allowed my family and I to move into upgraded seats since our flight was nearly empty. Very friendly staff with excellent customer service.
Belgi J.
339 reviews
Globetrotter Expert Level 1
The name says it all. If you fly American you know you're going to have a very safe, fast enjoyable flight. I have never had any trouble or inconvenience with them. They always meet my standards.
Marianna S.
Boston
82 reviews
Globetrotter Expert Level 1
American Airlines is my favorite airline to fly. They have amazing customer service and prices for flights. I decided to become a rewards member with them and even purchased their credit card.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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